Director of Enterprise Onboarding & Solution Design

PingPong Payments

New York (NY)

Hybrid

USD 150,000 - 190,000

Full time

2 days ago
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Job summary

PingPong Payments, a leading cross-border payments platform, seeks a Director of Onboarding & Solution Design to own the enterprise onboarding and integration lifecycle. You will lead a global, cross-functional team, translate complex requirements into scalable technical solutions, and ensure a world-class client delivery experience.

The role involves coordinating with Legal, Compliance, and Operations, managing timelines, and driving continuous improvement across onboarding and integration

Qualifications

  • 8+ years in fintech, payments, enterprise SaaS onboarding or solution delivery.
  • Strong technical acumen with hands-on API integrations and microservices.
  • Proven ability to translate complex business needs into technical specs and lead enterprise deployments.

Responsibilities

  • Lead end-to-end onboarding and technical integration for enterprise clients.
  • Design tailored payment solutions aligned with global standards and APIs.
  • Produce solution blueprints, technical specs, and integration packages.
  • Coordinate with Legal, Compliance, Risk, and Operations across the project lifecycle.
  • Own onboarding from contract to go-live and post-launch handover.
  • Collaborate with Product, Engineering, and Operations to improve processes.
  • Drive scalable delivery quality and reusable framework development.

Skills

API integrations
Microservices architecture
Onboarding leadership
Stakeholder management
Enterprise SaaS delivery

Tools

SDKs
Troubleshooting tools

Job description

PingPong Payments, a leading cross-border payments platform, seeks a Director of Onboarding & Solution Design to own the enterprise onboarding and integration lifecycle. You will lead a global, cross-functional team, translate complex requirements into scalable technical solutions, and ensure a world-class client delivery experience.

The role involves coordinating with Legal, Compliance, and Operations, managing timelines, and driving continuous improvement across onboarding and integration

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