Director of Enterprise Identity & Access

Charles Schwab; Southlake (TX); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock purchase plan

Vacation time and sabbatical after 5+?

Parental leave and family building

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Charles Schwab in Texas is seeking a Client Authentication Product Director - Core Capabilities to lead a distributed product team building enterprise authentication capabilities that secure client access across digital, phone, and branch channels. This leader will shape strategy, roadmap, and execution for credentialing, onboarding, and secure experiences.

You will own the core authentication roadmap, set direction for IAM across client touchpoints, and partner with risk, fraud, engineering,

Qualifications

• 10+ years of work experience, including at least 7 years leading product teams responsible for identity and access management, authentication, authorization, or related digital identity capabilities.
• Extensive experience with customer identity and access management concepts, capabilities, and technologies.
• Experience building or leading teams that have developed authentication, authorization, CIAM, or digital identity capabilities rather than only implementing third-party tools.

Responsibilities

• Lead a distributed product team responsible for developing and delivering enterprise Client Authentication capabilities that support secure, consistent client access.
• Own and communicate the roadmap for core authentication capabilities, aligning priorities across Client Authentication and the broader SAFE portfolio.
• Set product direction for authentication and authorization across client touchpoints, balancing secure, scalable experiences with regulatory expectations and industry standards.
• Bring thought leadership to customer identity and access management trends, including phishing-resistant authentication, biometrics, digital identity, decentralized identity, continuous authentication, and risk-based evaluation.
• Translate complex technical topics into clear product strategy, business outcomes, and decision recommendations for senior stakeholders.
• Coach and develop product managers and product owners while building a high-performing team that delivers measurable business value at scale.
• Partner across product, technology, risk, fraud, engineering, procurement, and business teams to evaluate, prioritize, and execute transformation initiatives in the digital identity space.
• Use data and analytics to monitor product performance, assess risk, measure outcomes, and continuously improve the client identity lifecycle.
• Influence technology investments, vendor partnerships, and build-versus-buy decisions that support a secure, modern authentication ecosystem.

Skills

Identity & Access Management

Team leadership

Cross-functional collaboration

Data analytics

Executive communication

Job description

Charles Schwab in Texas is seeking a Client Authentication Product Director - Core Capabilities to lead a distributed product team building enterprise authentication capabilities that secure client access across digital, phone, and branch channels. This leader will shape strategy, roadmap, and execution for credentialing, onboarding, and secure experiences.

You will own the core authentication roadmap, set direction for IAM across client touchpoints, and partner with risk, fraud, engineering,