Director of Engineering

RocketRez Inc; United States; Remote; CAD 180,000 - 200,000; Full time

Benefits offered by this job

Generous paid time off

Health insurance

Retirement benefits

Parental leave

Job summary

RocketRez Inc. in Canada/US is seeking a Director of Engineering to lead four Engineering Team Leads, guide technical strategy, and ensure delivery with QA and product partners. This role can be remote from Canada or the U.S.

You will collaborate with cross-functional teams, shape roadmaps, enforce code quality, and hire engineering leaders. You’ll balance strategic and tactical work and report to the VP of Engineering.

Qualifications

• 8+ years in software engineering.
• 3+ years managing engineering managers or leads.
• Experience leading multi-team organizations with developers and QA.
• Experience delivering SaaS/product with high cadence and quality.
• Strong technical judgment and architecture review experience.
• Excellent stakeholder management and communication skills.
• Experience hiring and developing engineering leaders.

Responsibilities

• Optimize your org around autonomous teams delivering incrementally at a high cadence.
• Coordinate across teams through Team Leads to move initiatives to completion.
• Define strategies for future development with product and resources.
• Participate in technical design and architecture decisions across multiple teams.
• Enforce engineering standards for code quality, testing, and release practices.
• Ensure QA is embedded early in the development lifecycle.
• Foster ownership culture and report progress to the VP of Engineering.

Skills

Software engineering

Engineering management

Cross-functional collaboration

SaaS product experience

Architectural judgment

Job description

RocketRezis an all-in-one cloud platform behind some of the fastest-growing toursand attractions. Our platform connects data from everyfacetof our customers’businessto help them manage their revenue like never before. Ifyou’repassionate about people, technology solutions, travel, and exciting attractions, this may bethecareer opportunity for you!

The Role

Reporting to the VP of Engineering, the Director of Engineeringis responsible forboth the strategic and tactical leadership ofRocketRez'sengineeringorganization.You'lldirectly managefourEngineering Team Leads — each owning a team of developers(and QA engineers)and through them, set goals, prioritize projects, and hire on an as-needed basis.

You'll collaborate with cross-departmental teams to help guide the success ofRocketRezand the Rocket Office Team,usedataand customer research to understand and validate top priorities, conceptualize strategies, and work with your Team Leads to define and clarify work packages for their teams to execute,then measure success. On the tactical side,you'llstay actively involved in shaping new products,identifyingrequirements, and setting timelines alongside your Team Leads.

Successful candidates for this role are highly technical and effective at managing managers, not just individual contributors. They are also a subject matter expert in at least one technical or product-focused domain.

Location: Based out of Canada or the US (remote).

DeliveryManagement

• Optimizeyour orgaroundautonomous teamsdeliveringincrementally and at a consistentlyhigh cadence
• Coordinate across team members and teams — through your Team Leads — to keepinitiativesmoving to completion.
• Executestrategies for future development projects based on the company's overallobjectivesand resources.
• Partner with product management insetting requirements, goals, and timelines.
• Participate in technical designandarchitecture decisions that span multiple teams.
• Enforce engineering standards for code quality, testing, and release practices, in partnership with your Team Leads.
• Ensure QA is embedded early in thedevelopmentlifecycle rather than treated as a final gate.

People Management & Recruitment

• Directly manage and coachEngineering Team Leads, holding them accountable for their teams' delivery, quality, andpeoplemanagement.
• Own performance management and career development for the Team Lead layer.
• Hire engineers and coordinate their training, partnering with your Team Leads and with People.
• Build a consistent leadership rhythm across teams (1:1s, team meetings, skip-levels) thatdevelopthe Team Leads into stronger managers over time.

Stakeholder & Inter-Departmental Management

• Coordinate with external stakeholders for new integrations and tools (e.g., Product).
• Work with your team and cross-functional partners to defineandinfluence strategyand roadmap execution(e.g., Product).
• Collaborate across functions, drive engineering initiatives, and have an impact at an organizational level.

Operations Management

• Work through Engineering Team Leads to ensurethe reliability and performance of all systemsthey ownanddriveimprovements.
• Manageengineering’sresponse process to incidentsand ensure we haveappropriate technicalcoveragethroughcross training,on callscheduling and runbooks.

Leadership

• Foster a culture of ownership, technical craftsmanship, andspeedacross allfourteams.
• Report progress, risks, and tradeoffs to the VP of Engineering and other stakeholders.

What You'll Bring

• 8+ years in software engineering, including 3+ years managing engineering managers or leads (not only individual contributors).
• A track recordof leading multi-team organizations that include both developers and QA.
• Experience improving deliverycadence andpredictabilitywith highquality in a SaaS/product environment.
• Strong technical judgment — comfortable reviewing architecture and tradeoffs without necessarily writing code day to day.
• Excellent stakeholder management and communication skills; comfortable partnering with Product andexecutive leadership.
• Experience hiring and developing engineering leaders.

Salary range: $180,000-$200,000 CAD or $185,000-$205,000 USD

This is whatyou’lllove about RocketRez:

At RocketRez, we believePeople Come First, and that includes every team member.We’rebuilding an environment where each person is empowered to do their best work. How?By fosteringconnection, development, and a little fun—plus competitive salaries and benefits, of course!

• We have team memberslocatedinCanada, the U.S., and Ecuador.
• Diversity adds value to everything we do; we hire from and for a wide range of backgrounds to bring unique perspectives to our team.
• We offergenerous paid time offbecause we know a healthy work-life balance is key.
• Retirement benefits, health insurance, andsupportive parental leave.

Our Core Values:

• Win with Integrity
• Assume Positive Intent
• People Come First
• Teamwork Drives Results

We are beyond excited that you are interested in joining our team andcan’twait to meet you!