Director of Employee Relations & Workplace Integrity

Covenant House International; New York (NY); On-site; USD 95,000 - 105,000; Full time

Job summary

Covenant House New York is seeking a Director of Employee Relations to lead the day-to-day employee relations function, advise leaders, and manage complex investigations. You will work with the People & Culture team to strengthen management practices, mitigate risk, and ensure policy compliance across programs in a senior nonprofit setting.

Responsibilities include guiding managers on performance, coaching, maintaining investigation records, and coordinating audits with Compliance; a strong

Qualifications

• Bachelor’s degree in Human Resources, Employee Relations, Labor Relations, Business Administration, or related field.
• 7+ years in progressive HR or Employee Relations with complex investigations.
• Experience advising managers on performance management and policy interpretation.
• Experience conducting and documenting workplace investigations.
• Knowledge of federal, NY State, and NYC employment laws; union experience preferred.
• SHRM certification or equivalent preferred.

Responsibilities

• Lead day-to-day Employee Relations for the organization; advise leaders on concerns, policy application, and performance.
• Design and implement investigation plans; conduct interviews and draft findings.
• Manage performance reviews and coaching; ensure consistent policy application.
• Support labor relations: interpretation of contracts, grievances, and records.
• Ensure policy compliance and administration across programs; update handbook.
• Coordinate internal and external audits with Compliance; maintain documentation.
• Develop manager training on employee relations topics and organizational initiatives.

Skills

Judgement and neutrality

Investigative interviewing

Documentation skills

Written and verbal communication

Coaching and influencing managers

Organizational and workload management

Education

Bachelor’s degree in HR or related field

Progressive HR or Employee Relations experience

SHRM-CP/SHRM-SCP/PHR/SPHR preferred

Tools

AirMason

Job description

Covenant House New York is seeking a Director of Employee Relations to lead the day-to-day employee relations function, advise leaders, and manage complex investigations. You will work with the People & Culture team to strengthen management practices, mitigate risk, and ensure policy compliance across programs in a senior nonprofit setting.

Responsibilities include guiding managers on performance, coaching, maintaining investigation records, and coordinating audits with Compliance; a strong