Director of Employee Relations & AI-Driven Strategy

Blue Origin; Florida; Sur place; USD 230 000 - 360 000; Plein temps

Avantages offerts par ce poste

Relocation provided

Travel up to 30%

Résumé du poste

Blue Origin seeks a Director of Employee Relations to architect and lead a modern, AI-enabled ER function across the enterprise. You will define strategy, operating models, and standards, and manage a two-tier team delivering thorough, defensible investigations with senior leadership collaboration.

You will partner with Legal, Security, and HR Business Partners to translate data into foresight and build a culture of safe, fair, and effective employee relations.

Qualifications

• Bachelor's degree in business, HR, or related field; or equivalent experience.
• 10+ years of progressive HR and/or Employee Relations experience, including 6+ years leading ER teams and leaders of others.
• Experience building, scaling, or transforming an ER function in a complex, fast-paced, or high-growth environment.
• Expertise in workplace investigations, including executive and multi-party matters.
• Knowledge of federal and state employment law, with working knowledge of the NLRA.
• Labor relations exposure, whether in a represented environment, union campaign context, or close partnership with an LR team.

Responsabilités

• Design and execute a multi-year ER strategy aligned to Blue Origin's mission, growth, and risk profile
• Build the ER operating model end to end: intake, triage, risk tiering, investigation protocols, case management, quality assurance, and closure standards
• Establish service levels, KPIs, and dashboards that measure timeliness, quality, consistency, and outcomes
• Evaluate and implement ER case management technology, including responsible use of AI and analytics to strengthen insight while preserving human judgment
• Champion AI adoption across the ER lifecycle, such as intelligent intake and routing, investigation planning, interview summaries, documentation quality checks, and predictive trend analysis
• Lead, develop, and inspire a team spanning two levels
• Define role clarity, career pathways, calibration practices, and a coaching culture that builds deep investigative capability
• Build AI fluency across the team so ER professionals spend less time on administrative work and more time on judgment, coaching, and resolution
• Set a high bar for objectivity, documentation quality, and empathy in every interaction
• Oversee complex, sensitive, and executive-level investigations, ensuring thorough, timely, and defensible outcomes
• Develop crisis response protocols and lead ER's role in high-stakes incidents
• Identify enterprise-level ER risks and use data and AI-driven insights to spot emerging hotspots early and translate trends into prevention strategies, manager capability building, and policy improvements
• Own and evolve ER policies, playbooks, and manager toolkits, including AI-assisted guidance that helps managers get consistent answers faster
• Deliver training that equips leaders to address performance and conduct issues early, fairly, and confidently
• Present insights and recommendations to senior executives with clarity and influence

Connaissances

HR leadership

Employee relations

Workplace investigations

Employment law knowledge

AI in HR

Formation

Bachelor's degree or equivalent experience

Juris Doctorate (JD)

Certifications: AWI-CH / SPHR / SHRM-SCP

Description du poste

Blue Origin seeks a Director of Employee Relations to architect and lead a modern, AI-enabled ER function across the enterprise. You will define strategy, operating models, and standards, and manage a two-tier team delivering thorough, defensible investigations with senior leadership collaboration.

You will partner with Legal, Security, and HR Business Partners to translate data into foresight and build a culture of safe, fair, and effective employee relations.