Director, Employee Relations - AI-Enabled Strategy

Blue Origin; Merritt Island (FL); Sur place; USD 188 000 - 263 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

401(k) with company match

Paid time off

Stock options

Education support

Résumé du poste

Blue Origin is seeking a Director of Employee Relations to architect a modern, AI-enabled ER function and to lead a two-tier team that supports senior leaders across Legal, Security, and HR. You will define strategy, operating model, and standards for addressing workplace concerns while delivering defensible, timely outcomes.

Responsibilities include building an ER program, overseeing investigations, developing policy, and driving AI adoption to reduce administrative work and increase judgment

Qualifications

• Bachelor's degree in business, HR, or related field; or equivalent experience.
• 10+ years of progressive HR and/or Employee Relations experience, including 6+ years leading ER teams.
• Experience building, scaling, or transforming an ER function in a complex, fast-paced, or high-growth environment.
• Expertise in workplace investigations, including executive and multi-party matters.
• Knowledge of federal and state employment law, with working knowledge of the NLRA.

Responsabilités

• Design and execute a multi-year ER strategy aligned to Blue Origin's mission, growth, and risk profile.
• Build the ER operating model end to end: intake, triage, risk tiering, investigation protocols, case management, quality assurance, and closure standards.
• Establish service levels, KPIs, and dashboards that measure timeliness, quality, consistency, and outcomes.
• Evaluate and implement ER case management technology, including responsible use of AI and analytics to strengthen insight while preserving human judgment.
• Champion AI adoption across the ER lifecycle, such as intelligent intake and routing, investigation planning, interview summaries, documentation quality checks, and predictive trend analysis.
• Lead, develop, and inspire a team spanning two levels.
• Define role clarity, career pathways, calibration practices, and a coaching culture that builds deep investigative capability.
• Build AI fluency across the team so ER professionals spend less time on administrative work and more time on judgment, coaching, and resolution.
• Set a high bar for objectivity, documentation quality, and empathy in every interaction.
• Oversee complex, sensitive, and executive-level investigations, ensuring thorough, timely, and defensible outcomes.
• Develop crisis response protocols and lead ER's role in high-stakes incidents.
• Identify enterprise-level ER risks and use data and AI-driven insights to spot emerging hotspots early and translate trends into prevention strategies, manager capability building, and policy improvements.
• Own and evolve ER policies, playbooks, and manager toolkits, including AI-assisted guidance that helps managers get consistent answers faster.
• Deliver training that equips leaders to address performance and conduct issues early, fairly, and confidently.
• Present insights and recommendations to senior executives with clarity and influence

Connaissances

HR leadership

Employee relations

Workplace investigations

Employment law

Labor relations

Formation

Bachelor's degree or equivalent

JD degree preferred

Description du poste

Blue Origin is seeking a Director of Employee Relations to architect a modern, AI-enabled ER function and to lead a two-tier team that supports senior leaders across Legal, Security, and HR. You will define strategy, operating model, and standards for addressing workplace concerns while delivering defensible, timely outcomes.

Responsibilities include building an ER program, overseeing investigations, developing policy, and driving AI adoption to reduce administrative work and increase judgment