Director of ELM & Legal Technology Strategy

Cigna Group; Bloomfield (CT); Hybrid; USD 130,000 - 217,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentives

401(k)

Life insurance

Tuition reimbursement

Paid time off

Holidays

Job summary

The Cigna Group seeks a Director of Enterprise Legal Management (ELM) to own the Legal organization's platform, set strategy, governance, and drive adoption across Legal, IT, Finance, Procurement and external vendors. This leader will optimize matter management, e-billing, workflows, reporting, and analytics.

Qualified candidates have a Bachelor’s degree and 7+ years in Legal Operations or ELM, with hands-on experience administering platforms such as TeamConnect, Legal Tracker or Onit.

Qualifications

• Bachelor's degree or equivalent experience.
• 7+ years in Legal Operations, ELM, or related legal systems.
• Hands-on experience administering ELM/e-billing platforms such as TeamConnect, Collaborati, Legal Tracker, Onit, SimpleLegal, or Mitratech.
• Strong knowledge of matter management, e-billing, spend management, and reporting.
• Experience as business owner or platform owner for enterprise legal tech.
• Proven cross-functional partnership across Legal, IT, Finance, Procurement, vendors, and stakeholders.
• Open to remote or hybrid candidates.

Responsibilities

• Serve as the business owner and strategic leader for the ELM platform.
• Lead platform administration, configuration, testing, releases, enhancements, and optimization.
• Establish governance and operational standards for matter management, e-billing, workflows, and reporting.
• Develop and execute the ELM platform roadmap in alignment with priorities.
• Partner with Legal, IT, Finance, Procurement, and vendors to delivery scalable solutions.
• Drive user adoption, training, change management, and platform best practices.
• Develop reporting, dashboards, and analytics to support performance and spend management.
• Evaluate and implement enhancements, integrations, automation opportunities.
• Manage vendor relationships and oversee delivery of technology solutions.

Skills

ELM administration

Cross-functional leadership

Stakeholder collaboration

Analytics & reporting

Change management

Project management

Education

Bachelor's degree or equivalent

Tools

TeamConnect

Collaborati

Legal Tracker

Onit

SimpleLegal

Mitratech

Job description

The Cigna Group seeks a Director of Enterprise Legal Management (ELM) to own the Legal organization's platform, set strategy, governance, and drive adoption across Legal, IT, Finance, Procurement and external vendors. This leader will optimize matter management, e-billing, workflows, reporting, and analytics.

Qualified candidates have a Bachelor’s degree and 7+ years in Legal Operations or ELM, with hands-on experience administering platforms such as TeamConnect, Legal Tracker or Onit.