Director, Enterprise Legal Management & Legal Tech Platform

Cigna Health and Life Insurance Company; Bloomfield (CT); Hybrid; USD 130,000 - 217,000; Full time

Benefits offered by this job

Health benefits

401(k)

Tuition reimbursement

Paid time off

Holidays

Job summary

The Cigna Group is seeking a Director for Enterprise Legal Management (ELM) to own the legal tech strategy across the enterprise. You will drive platform governance, adoption, and analytics, partnering with Legal, IT, Finance, Procurement, and external vendors to deliver scalable solutions that support matter management and e-billing.

You will lead cross‑functional initiatives, shape the ELM roadmap, and balance strategic planning with hands‑on execution in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience.
• 7+ years supporting Legal Operations, ELM, or related legal tech.
• Hands-on experience administering ELM and e-billing platforms (TeamConnect, Legal Tracker).

Responsibilities

• Serve as the business owner and strategic leader for the Enterprise Legal Management (ELM) platform.
• Lead platform administration, configuration, testing, releases, enhancements, and ongoing optimization.
• Establish governance and operational standards for matter management, e-billing, workflows, user access, data quality, and reporting.
• Develop and execute the ELM platform roadmap in alignment with Legal Operations and business priorities.
• Partner with Legal, IT, Finance, Procurement, and external vendors to deliver scalable technology solutions and process improvements.
• Drive user adoption, training, change management, and platform best practices.
• Develop reporting, dashboards, and analytics to support legal operations performance, legal spend management, and decision making.
• Evaluate and implement legal technology enhancements, integrations, automation opportunities, and emerging capabilities.
• Manage vendor relationships and oversee delivery of technology solutions that support Legal Operations objectives.

Skills

ELM owner

Cross-functional leadership

Platform governance

Data analytics

Stakeholder collaboration

Education

Bachelor's degree

Tools

TeamConnect

Collaborati

Legal Tracker

Onit

SimpleLegal

Mitratech

Job description

The Cigna Group is seeking a Director for Enterprise Legal Management (ELM) to own the legal tech strategy across the enterprise. You will drive platform governance, adoption, and analytics, partnering with Legal, IT, Finance, Procurement, and external vendors to deliver scalable solutions that support matter management and e-billing.

You will lead cross‑functional initiatives, shape the ELM roadmap, and balance strategic planning with hands‑on execution in a fast-paced environment.