Department Director

Metro Plumbing, Heating & Air; Chattanooga (TN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Full benefits package

High-trust, high-accountability culture

Real authority to lead

Opportunity to impact performance

Job summary

A leading household services provider seeks a Director to own the performance and profitability of a service department. This role involves building and developing teams, creating clarity around goals, and driving results through accountability and continuous improvement. The ideal candidate will foster a high-trust culture and has proven experience in leading teams effectively. A competitive salary of $75,000–$85,000 along with a comprehensive benefits package are offered.

Qualifications

• Proven experience leading and developing teams.
• Strong ability to influence, coach, and motivate people.
• Clear communicator who aligns teams around shared goals.

Responsibilities

• Own the performance and profitability of a service department.
• Build, coach, and develop leaders and team members.
• Create alignment around clear goals, expectations, and outcomes.

Skills

Leading and developing teams

Influencing and motivating people

Clear communication

Process-driven thinking

Owning results

Commitment to humility and excellence

Job description

This isn’t babysitting a business — it’s building people and owning outcomes.

We’re not hiring a manager.

We’re hiring a leader who builds teams and moves them toward results.

This role owns a department end‑to‑end — people, performance, and profitability. Your responsibility is to develop leaders, align teams, and drive outcomes, not to micromanage or put out fires forever.

If you’re comfortable being accountable for results — and developing people to achieve them — keep reading.

Leadership here means clarity of direction, consistent coaching, and ownership without excuses. You’ll set the vision, reinforce standards, and help people succeed while holding them accountable when they don’t.

You don’t need technical experience. You need the ability to connect with people, develop talent, and move teams toward a shared goal.

Average leaders manage activity.

Great leaders build people and deliver outcomes.

Your job is not to do the work — it’s to develop people who consistently deliver the right outcomes.

At Metro Plumbing, Heating & Air, we don’t just run departments —we build leaders who build teams.

If you’re ready to own a department and grow the people in it — apply now.

What You’ll Do

• Own the performance and profitability (P&L)of a service department
• Build, coach, and develop leaders and team members
• Create alignment around clear goals, expectations, and outcomes
• Move people from where they are to where they need to be
• Drive execution through clarity, accountability, and follow-through
• Build a culture of ownership, trust, and continuous improvement

What We’re Looking For

• Proven experience leading and developing teams
• Strong ability to influence, coach, and motivate people
• Clear communicator who aligns teams around shared goals
• Process‑driven thinker with a bias toward execution
• Experience owning results, not just overseeing activity
• Commitment to humility, ownership, and excellence

Why Join Metro

• Competitive salary: $75,000–$85,000 per year
• Full benefits package (health, dental, vision, life, 401(k), PTO)
• High‑trust, high‑accountability leadership culture
• Real authority to lead, build, and improve
• Opportunity to make a lasting impact on people and performance

The Hiring Process

• Apply and answer a few Who / What / When questions (≈5 minutes)
• In‑person interview scheduled quickly

Seniority level

• Director

Employment type

• Full‑time

Industries

• Household Services