Director of Ecommerce Technology

CMK Resources, Inc.; Detroit (MI); Sur place; USD 160 000 - 230 000; Plein temps

Résumé du poste

CMK Resources, Inc. is seeking a Director of eCommerce Technology to own the technology strategy, architecture, delivery, and ongoing operation of digital commerce platforms.

This leader will oversee the eCommerce platform, website, mobile experiences, integrations, payments, search, analytics, and related systems while partnering with Marketing, Merchandising, Store Ops, Supply Chain, Finance, Cybersecurity, and IT leadership.

Qualifications

• Experience directing eCommerce technology strategy and roadmaps.
• Strong leadership of cross-functional teams and partners.

Responsabilités

• Lead delivery and engineering for digital commerce platforms.
• Drive site performance, reliability, and scalability across channels.
• Oversee customer experience, data analytics, and AI initiatives for conversion and personalization.
• Ensure cybersecurity, privacy, and compliance across platforms.

Connaissances

Tech leadership

eCommerce architecture

Vendor management

Description du poste

CMK Resources is partnered with a growing organization to help find their next Director of eCommerce Technology. The Director of eCommerce Technology is responsible for the technology strategy, architecture, delivery, and ongoing operation of digital commerce platforms for the company.

This leader owns the technology capabilities that support the end-to-end online customer experience, including the eCommerce platform, website and mobile experiences, product and inventory integrations, order management, payments, search, personalization, analytics, and integrations with core retail systems.

The Director will partner closely with eCommerce, Marketing, Merchandising, Store Operations, Supply Chain, Finance, Cybersecurity, and IT leadership to deliver a fast, reliable, secure, and scalable digital commerce experience.

This role combines technology leadership, retail business knowledge, architecture, vendor management, and execution. The successful candidate will be equally comfortable developing a multi-year technology roadmap, leading major platform initiatives, managing technical teams and partners, and resolving critical production issues during peak retail periods.

The core functions of this role include:

• Delivery & Engineering Leadership
• Site Performance & Reliability
• Customer Experience, Conversion, Data, Analytics & AI
• Cybersecurity, Privacy & Compliance

Additional Details: Must be a US Citizen or Green Card Holder.