Director of Ecommerce

Tuff Jug; Nampa (ID); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Paid time off

Company benefits

Direct access to ownership

Job summary

Tuff Jug, based in Nampa, Idaho, seeks an accomplished ecommerce leader to own our direct-to-consumer business on-site. You will drive growth across paid media, CRM, conversion optimization, and marketplace performance, reporting directly to the CEO.

You will lead Shopify Plus, paid acquisition, retention campaigns, and lifecycle marketing, coordinating with manufacturing, sales, and product teams to align goals and execution.

Qualifications

• 5+ years of progressive ecommerce experience with leadership responsibility.
• Demonstrated success scaling a DTC ecommerce brand and managing multimillion-dollar ecommerce revenue.
• Strong experience with paid advertising, Shopify, ecommerce analytics, and customer acquisition economics.
• Experience managing substantial marketing budgets and external partners.
• Ability to manage for profitability and communicate ownership clearly.

Responsibilities

• Own ecommerce revenue targets, growth strategy, forecasting, budgets, and contribution profitability.
• Improve customer acquisition, conversion, average order value, retention, and lifetime value.
• Build clear performance reporting and identify scalable growth opportunities.
• Lead Meta, Google, and other paid media strategies with budgets and agencies.
• Manage Shopify Plus merchandising, product pages, landing pages, and checkout performance.
• Oversee retention marketing via Klaviyo emails and SMS campaigns.
• Coordinate promotions, product launches, and cross-sells with inventory and sales.

Skills

Ecommerce leadership

Paid advertising

Shopify

Ecommerce analytics

Customer acquisition economics

Budget management

Cross-functional collaboration

Tools

Shopify Plus

Klaviyo

Amazon Seller Central

Job description

Tuff Jug | Nampa, Idaho | Full-Time, On-Site

Compensation:

$110,000–$130,000 base salary + performance-based bonus. OTE $140-$190,000

Location:

Nampa, Idaho

This position requires working on-site in Nampa, Idaho.

About Tuff Jug

Tuff Jug is a rapidly growing American manufacturer of innovative utility containers and accessories serving motorsports, outdoor recreation, and customers who demand better-performing products. We have experienced triple-digit growth, built a thriving direct-to-consumer business, and expanded our Idaho manufacturing operations. We value initiative, accountability, creativity, and results.

The Opportunity

We are seeking a proven ecommerce leader to take full ownership of our direct-to-consumer business and drive profitable growth. This is an on-site leadership role at our Nampa headquarters, reporting directly to the CEO and collaborating closely with sales, manufacturing, product development, and operations. You will oversee Shopify Plus, paid acquisition, retention, conversion optimization, Amazon, and overall ecommerce performance. This is not simply a website management or agency coordination role.

Key Responsibilities:

• Own ecommerce revenue targets, growth strategy, forecasting, budgets, and contribution profitability.
• Improve customer acquisition, conversion, average order value, retention, and lifetime value.
• Build clear performance reporting and identify scalable growth opportunities.

Paid Advertising & Acquisition

• Lead Meta, Google, and other relevant paid media strategies and budgets.
• Manage agencies, creative testing, and acquisition efficiency using CAC, MER, ROAS, and contribution margin.

Website & Conversion

• Own Shopify Plus merchandising, product pages, landing pages, and checkout performance.
• Lead A/B testing, conversion optimization, and website development priorities.

Retention & Lifecycle Marketing

• Direct Klaviyo email and SMS strategy, segmentation, campaigns, and automation.
• Hold external partners accountable for repeat purchase and customer lifetime value results.

Promotions & Product Launches

• Own the promotional calendar, product launches, bundles, upsells, and cross-sells.
• Coordinate marketing with inventory, manufacturing, and sales priorities.

Amazon & Marketplace

• Lead Amazon merchandising, advertising, growth, and profitability.
• Evaluate additional marketplace opportunities while protecting margins and brand positioning.

Leadership & Accountability

• Manage agency relationships and establish measurable expectations.
• Build internal ecommerce capabilities as the company grows; communicate performance directly to the CEO.

Required Qualifications

• 5+ years of progressive ecommerce experience, including leadership responsibility.
• Demonstrated success scaling a DTC ecommerce brand and managing multimillion-dollar ecommerce revenue.
• Strong experience with paid advertising, Shopify, ecommerce analytics, and customer acquisition economics.
• Experience managing substantial marketing budgets and external partners.
• Ability to manage for profitability, not simply revenue; strong communication and ownership.

Preferred Qualifications

• Experience with a $10M–$30M+ DTC business.
• Consumer products, automotive, powersports, or outdoor industry experience.
• Klaviyo, Amazon Seller Central, and high-growth founder-led company experience.
• Experience building teams and executing product launches.

Compensation

• $110,000–$130,000 base salary, depending on qualifications and experience.
• Target performance bonus of 35–50% of base salary, based on agreed objectives.
• Paid time off and company benefits.
• Direct access to ownership, meaningful autonomy, and opportunities for professional growth.

Who Thrives Here?

you are entrepreneurial, analytical, decisive, and motivated by building something. You are comfortable moving quickly, balancing strategy with execution, and taking responsibility for measurable outcomes. You do not need a large corporate structure to succeed.

Location Requirement:

This is a full-time, on-site position in Nampa, Idaho. Hybrid or remote work will not be considered.