Director of Development & Member Experience

Philanthropy Massachusetts (PMA); United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Philanthropy Massachusetts (PMA) seeks a Director of Development & Member Experience to lead development and revenue diversification efforts, reporting to the CEO and partnering with senior leadership and the Board to advance fundraising and membership growth.

The role focuses on recruiting and retaining members, expanding earned and contributed revenue, managing sponsorships, and delivering an exceptional member experience that reflects PMA's commitment to excellence and collaboration across

Responsibilities

• Develop and execute PMA's annual development and revenue strategy; grow foundation, corporate, sponsorship, and individual support; identify new earned-revenue opportunities aligned with LEAP.

Job description

Director of Development & Member Experience

Philanthropy Massachusetts (PMA) seeks a Director of Development & Member Experience to serve as a senior leader advancing membership growth, revenue diversification, and fundraising strategy. Reporting to the CEO and partnering closely with senior leadership and the Board, this role creates, oversees, and executes PMA's development and membership strategies-recruiting and retaining members, expanding earned and contributed revenue, managing sponsorships, and delivering an exceptional member experience that reflects PMA's commitment to excellence and collaboration across the philanthropic sector.

Key responsibilities include:

• Develop and execute PMA's annual development and revenue strategy; grow foundation, corporate, sponsorship, and individual support; identify new earned-revenue opportunities aligned with LEAP; produce fundraising plans, pipeline reports, and forecasts
• Lead membership recruitment, onboarding, retention, renewal, and engagement; develop segmented outreach; partner with the VP of Member Programs & Engagement to strengthen satisfaction and retention through data and insights
• Support cultivation of strategic partnerships with foundations, corporate funders, and sector networks; represent PMA at conferences and convenings; create sponsorship opportunities for signature events
• Oversee Salesforce data quality and reporting; build dashboards tracking membership, revenue, sponsorships, renewals, and engagement; use analytics to drive continuous improvement
• Serve on PMA's leadership team and contribute to organizational planning, budgeting, and cross-functional collaboration

Deadline:
Priority application deadline: Friday, August 14, 2026
Open until filled; materials reviewed on a rolling basis

Equal Opportunity Employer Philanthropy Massachusetts is committed to building a diverse and inclusive workplace. We encourage candidates from historically marginalized communities to apply.