Director of Data Operations & Platform Reliability

MGM Resorts International; Las Vegas (NV); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Wellness programs

Hotel discounts

Free parking

Healthcare benefits

Career development

Networking events

Community volunteering

Job summary

MGM Resorts International in Las Vegas seeks a Director of Data Operations to lead the health, performance, and continuous improvement of our data platforms. You will oversee day-to-day data operations, drive incident response, RCA, and reduction of technical debt while aligning IT-Development with business goals.

The role demands a strong cloud data background (Azure, Databricks), a proven track record in leadership, and the ability to communicate complex technical issues in clear terms to

Qualifications

• 10+ years of experience in data operations, data engineering, or IT platform management
• 3+ years in leadership or director-level capacity
• Strong cloud data architecture experience (Azure preferred) and Databricks

Responsibilities

• Serve as primary escalation point for high-priority operational incidents
• Lead post-incident reviews and RCA to identify systemic problems
• Define and monitor operational KPIs for system stability and recovery times
• Translate technical issues for business leaders and non-technical stakeholders
• Coordinate cross-functional communication during critical operational windows
• Drive continuous process improvements to boost productivity and reduce manual overhead
• Implement automation to build scalable, resilient data infrastructure
• Decommission legacy systems with seamless transitions to modern platforms
• Lead data operations team and partner with governance for data quality and security

Skills

Azure cloud

Databricks

Incident management

Executive communication

Leadership

Education

Bachelor's degree in CS/IS/Analytics

Tools

Control-M

Job description

MGM Resorts International in Las Vegas seeks a Director of Data Operations to lead the health, performance, and continuous improvement of our data platforms. You will oversee day-to-day data operations, drive incident response, RCA, and reduction of technical debt while aligning IT-Development with business goals.

The role demands a strong cloud data background (Azure, Databricks), a proven track record in leadership, and the ability to communicate complex technical issues in clear terms to