Director of Customer Data & Analytics | CRM Strategy

Xanterra; Greenwood Village (CO); Sur place; USD 125 000 - 150 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision

HSA & FSA

401(k) with Company Match

RTD transit pass for in-office

Employee Discounts & Travel Deals

Résumé du poste

Xanterra Travel Collection seeks a Corporate Director of Customer Data & Analytics based in Denver to lead the CRM/CDP strategy, data governance, identity resolution, and privacy operations across our brands. You will define the data architecture, oversee campaigns, and drive omnichannel improvements for conversion and retention.

You will partner with Marketing, Sales, IT, and Legal to build a scalable data foundation, manage vendors, and advance analytics capabilities using AI tools for

Qualifications

• 7+ years of experience in CRM, customer data management, lifecycle marketing, and/or email marketing.
• Experience administering an enterprise CRM at multi-brand or multi-property scale (HubSpot preferred).
• Experience with data infrastructure and data governance, privacy and consent management.

Responsabilités

• Lead CRM strategy and data governance across brands and properties.
• Oversee CRM tools, data pipelines, privacy portals, and analytics platforms.
• Manage campaigns, lifecycle marketing, and multi-channel programs across channels.
• Collaborate with IT, Legal, Sales, and Marketing to align data strategy with business goals.

Connaissances

Analytical Thinking

Communication Skills

Project Management

Team Leadership

Formation

Bachelor’s degree or equivalent

Outils

HubSpot

Segment

Google Analytics

Google Tag Manager

Power BI

SQL

Opera

Description du poste

Xanterra Travel Collection seeks a Corporate Director of Customer Data & Analytics based in Denver to lead the CRM/CDP strategy, data governance, identity resolution, and privacy operations across our brands. You will define the data architecture, oversee campaigns, and drive omnichannel improvements for conversion and retention.

You will partner with Marketing, Sales, IT, and Legal to build a scalable data foundation, manage vendors, and advance analytics capabilities using AI tools for