Director of Customer Analytics & Growth Strategy

Victoria’s Secret & Co.; New York (NY); On-site; USD 152,300 - 216,090; Full time

Job summary

Victoria’s Secret & Co. is seeking a Director of Customer Analytics in New York, NY. This role will shape customer strategy by leveraging advanced analytics, influencing product and marketing decisions. The Director will lead a team, ensuring alignment with brand objectives and enterprise priorities.

Ideal candidates will hold a bachelor's degree and possess strong analytical, communication, and leadership skills, with over 10 years of experience in analytical roles.

The position offers a competitive salary ranging from $152,300 to $216,090 based on experience.

Qualifications

• 10+ years of professional experience in a business or analytical role.
• Experience managing teams and delivering strategic outcomes.
• Strong Excel proficiency and experience with relational databases.

Responsibilities

• Shape the Customer Strategy using advanced analytics.
• Drive customer performance through actionable insights.
• Provide leadership oversight for the analytics team.

Skills

Interpersonal skills

Analytical skills

Leadership

Communication

SQL proficiency

Problem-solving

Education

Bachelor’s degree in business, analytics, or related field

Master’s degree (MBA or advanced analytics degree)

Tools

Google Looker

Tableau

Power BI

Job description

Victoria’s Secret & Co. is seeking a Director of Customer Analytics in New York, NY. This role will shape customer strategy by leveraging advanced analytics, influencing product and marketing decisions. The Director will lead a team, ensuring alignment with brand objectives and enterprise priorities.

Ideal candidates will hold a bachelor's degree and possess strong analytical, communication, and leadership skills, with over 10 years of experience in analytical roles.

The position offers a competitive salary ranging from $152,300 to $216,090 based on experience.