Director, Customer Analytics & Growth Strategy

Victoria's Secret; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Victoria's Secret is seeking a Director of Customer Analytics to influence customer strategy through advanced analytics. This role involves providing strategic leadership, translating complex data into clear strategies, and mentoring future analytics leaders.

The ideal candidate will drive customer performance and oversee analytics frameworks, ensuring alignment with business objectives. Strong communication and leadership skills are essential to guide senior executives in data-driven decisions.

Qualifications

• Exceptional communication skills to align executives around data-driven decisions.
• Proven leadership in mentorship and analytics strategy.
• Experience in customer/market research and actionable insights.

Responsibilities

• Shape enterprise-level understanding of business and customer intersections.
• Set long-term analytics vision aligned with strategic priorities.
• Oversee analytics frameworks and ensure clarity for executive audiences.
• Lead and coach analytics teams to foster future leaders.

Skills

Communication skills

Leadership

Predictive analytics

Data-driven decision making

Retail analytics

Strategic thinking

Job description

Victoria's Secret is seeking a Director of Customer Analytics to influence customer strategy through advanced analytics. This role involves providing strategic leadership, translating complex data into clear strategies, and mentoring future analytics leaders.

The ideal candidate will drive customer performance and oversee analytics frameworks, ensuring alignment with business objectives. Strong communication and leadership skills are essential to guide senior executives in data-driven decisions.