Director of Construction Process & Tech Solutions

gothiclandscape; Phoenix (AZ); On-site; USD 135,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid Sick Time

9 Paid Holidays

Paid Vacation

Job summary

Gothic Landscape seeks a Director of Business Solutions (Construction) to align our operating processes with technology across geographies. You will work closely with field teams and IT to map workflows, implement solutions, and drive continuous improvement in estimating, billing, scheduling, and job costing.

This senior role based in Phoenix or Riverside requires 7+ years in construction, strong change management, and a passion for scalable, data-driven operations.

Qualifications

• Minimum 7+ years in the construction industry, preferably with direct field experience.
• Broad exposure to back-office functions such as estimating, billing, procurement, job costing, scheduling, and safety.
• Ability to analyze complex construction workflows and identify improvement opportunities across multiple regions and teams.
• Ability to interpret construction KPIs, operational reports, variances, and trends.
• Experience documenting and optimizing workflows with mapping tools.

Responsibilities

• Spend substantial time engaging with field teams in person; observe operations directly while crews are working.
• Test assumptions, solutions, and changes directly with employees performing the work.
• Develop process maps and identify inefficiencies, friction points, duplication, or lack of standardization.
• Harmonize differing branch workflows into unified, scalable best practices.
• Propose and champion process improvements that enhance productivity, reduce risk, and support scalable growth across the Construction Business.
• Collaborate with IT to evaluate, configure, and implement construction technology solutions.
• Translate operational needs into clear business and system requirements.
• Lead or support UAT, pilot programs, and go-live activities.
• Develop training materials and deliver both in-person and virtual training.
• Monitor post-implementation adoption and use feedback to drive iterative improvements.
• Join at the hip with BU leadership
• Serve as a liaison between project managers, superintendents, estimators, safety professionals, accounting teams, and IT.
• Facilitate cross-functional workshops and maintain a structured feedback loop.
• Support the rollout and reinforcement of performance metrics tied to process improvements and technology adoption.
• Ensure data accuracy, consistency, and integrity across systems.
• Support development of dashboards and reporting tools that enhance decision-making.
• Validate system outputs and troubleshooting issues tied to workflow or data dependencies.
• Love Learning and Change- Plan, Do, Act, Check- REPEAT

Skills

Construction Exp

Workflow Improvement

Implementation

Tech Curiosity

Education

Bachelor’s degree in CM/Eng/IS

High EQ

Tools

Sage 300

Procore

Viewpoint

CMiC

HeavyJob

B2W

Job description

Gothic Landscape seeks a Director of Business Solutions (Construction) to align our operating processes with technology across geographies. You will work closely with field teams and IT to map workflows, implement solutions, and drive continuous improvement in estimating, billing, scheduling, and job costing.

This senior role based in Phoenix or Riverside requires 7+ years in construction, strong change management, and a passion for scalable, data-driven operations.