Director of Compliance and Training

Nova Leap Home Health Holyoke; South Hadley (MA); Híbrido; USD 130.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Four weeks of paid time off

Comprehensive health, dental, and vis­

401(k) with company match

Hybrid work arrangement

Company-provided technology

Professional development and CE

Descripción de la vacante

Nova Leap Home Health Holyoke seeks a Director of Compliance & Training to provide strategic leadership for regulatory compliance, licensing, employee education, and quality assurance across multi-state U.S. operations.

This senior role ensures adherence to federal and state regulations, develops standardized policies, oversees the LMS, and partners with executive leadership to strengthen risk management and quality of care.

Formación

• Bachelor's degree in Healthcare Administration, Nursing, Business Administration or related field.
• Minimum of five (5) years of progressive leadership experience in healthcare operations, regulatory compliance, training and development, quality assurance, or a related discipline.
• Demonstrated knowledge of healthcare regulatory requirements, licensing standards, and compliance management.
• Experience developing, implementing, or overseeing organizational training and compliance programs.
• Strong leadership, analytical, organizational, and project management skills.
• Excellent written and verbal communication skills, with the ability to effectively engage executive leadership, operational teams, and external regulatory agencies.

Responsabilidades

• Provide strategic direction and oversight of regulatory compliance across all Nova Leap Home Health U.S. operations.
• Maintain comprehensive knowledge of applicable federal and state regulations, licensing requirements, and industry standards.
• Monitor regulatory developments and communicate changes that may impact company operations.
• Develop, implement, and maintain standardized policies, procedures, and compliance resources with state-specific requirements.
• Serve as the SME for regulatory interpretation, compliance requirements, and best practices.
• Partner with Regional Directors and local leadership to ensure ongoing compliance and accountability.
• Identify potential compliance risks and develop proactive strategies to minimize exposure.
• Provide leadership and strategic oversight of company-wide employee training and development initiatives.
• Lead LMS implementation and ongoing management across U.S. locations.
• Establish onboarding, orientation, annual education, and competency requirements for caregivers, clinical staff, and leadership.
• Develop role-specific training pathways aligned with expectations and state requirements.
• Ensure education, certifications, and competencies are completed and documented.
• Evaluate training effectiveness and opportunities to strengthen performance and care quality.
• Collaborate with HR and operations to integrate education and compliance into onboarding and development.
• Establish measurable training objectives and monitor performance against expectations.
• Lead dementia education initiatives and care training across markets.

Conocimientos

Regulatory compliance

Training development

Leadership

Healthcare operations

Educación

Bachelor's degree in Healthcare Administration / Nursing / Business Administration

Herramientas

LMS (Learning Management System)

Descripción del empleo

Director of Compliance & Training

Position Level:

Senior Leadership

Employment Type:

Full-Time, Exempt

Location:

Hybrid

Travel Requirements:

Approximately 1020%

Position Summary

Nova Leap Home Health is seeking an experienced and highly motivated Director of Compliance & Training to provide strategic leadership and oversight of regulatory compliance, employee education, licensing, and quality assurance across our multi-state U.S. operations.

This senior-level position plays a critical role in ensuring organizational compliance with applicable federal and state regulations while establishing consistent standards for employee training, operational excellence, and quality service delivery.

The ideal candidate will bring a strong combination of healthcare leadership, regulatory expertise, and experience developing and implementing training programs across multiple locations. Candidates with clinical credentials and direct experience in home care, home health, or related healthcare services are highly preferred.

The Director will collaborate closely with executive leadership, Regional Directors, clinical leadership, and local operations teams to strengthen compliance practices, mitigate organizational risk, and support continued growth and expansion.

Key Responsibilities

Regulatory Compliance & Multi-State Oversight

• Provide strategic direction and oversight of regulatory compliance across all Nova Leap Home Health U.S. operations.
• Maintain comprehensive knowledge of applicable federal and state regulations, administrative codes, licensing requirements, and industry standards.
• Monitor regulatory developments and proactively communicate changes that may impact company operations.
• Develop, implement, and maintain standardized policies, procedures, and compliance resources while accommodating state-specific regulatory requirements.
• Serve as the organization's primary subject matter expert and resource for regulatory interpretation, compliance requirements, and operational best practices.
• Partner with Regional Directors and local leadership to ensure ongoing regulatory compliance and operational accountability.
• Identify potential compliance risks and develop proactive strategies to minimize organizational exposure.

Training, Education & Professional Development

• Provide leadership and strategic oversight of company-wide employee training and professional development initiatives.
• Lead the implementation and ongoing management of the organization's Learning Management System (LMS) across all U.S. locations.
• Establish standardized onboarding, orientation, annual education, and competency requirements for caregivers, clinical personnel, office staff, and leadership.
• Develop role-specific training pathways that align with organizational expectations and applicable state requirements.
• Ensure required employee education, certifications, and competencies are completed and appropriately documented.
• Evaluate training effectiveness and identify opportunities to strengthen employee performance, caregiver competency, and service quality.
• Collaborate with Human Resources and operational leadership to integrate education and compliance into employee onboarding and ongoing development.
• Establish measurable training objectives and monitor organizational performance against established expectations.

Dementia Education & Specialized Care Training

• Lead the organization's implementation of Teepa Snow's Positive Approach to Care methodology.
• Obtain appropriate certification and serve as an internal organizational trainer and resource.
• Develop and execute a comprehensive strategy for incorporating dementia care education throughout the organization.
• Establish a sustainable train-the-trainer approach to support consistent education across multiple markets.
• Partner with regional and clinical leadership to strengthen caregiver knowledge and competencies in dementia care.
• Promote evidence-informed approaches and best practices that improve the client and family experience.

Quality Assurance & Operational Auditing

• Design, implement, and oversee a comprehensive, company-wide compliance and quality audit program.
• Establish standardized audit tools, monitoring processes, and performance expectations across all locations.
• Conduct periodic operational and regulatory compliance audits to assess adherence to company policies and applicable regulations.
• Identify deficiencies, develop corrective action recommendations, and monitor timely resolution.
• Analyze audit results and operational trends to identify systemic risks and opportunities for improvement.
• Provide regular compliance, training, and quality performance reports to executive leadership.
• Promote a culture of continuous quality improvement, accountability, and operational consistency.

Licensing, Accreditation & Regulatory Readiness

• Oversee licensing compliance and renewal processes for all applicable state operations.
• Maintain a centralized system for tracking licensure requirements, renewal deadlines, and regulatory documentation.
• Coordinate with regional and local leadership to ensure timely completion of licensing applications and renewals.
• Support licensing activities associated with new market entry, service expansion, and organizational growth.
• Provide leadership and guidance during regulatory inspections, surveys, and accreditation activities.
• Coordinate corrective action responses and follow-up activities as needed.

Strategic Leadership & Organizational Development

• Serve as a senior leadership resource and strategic partner to executive and regional operational leadership.
• Develop annual compliance and training priorities aligned with organizational goals and growth initiatives.
• Establish key performance indicators to measure compliance effectiveness, training completion, audit outcomes, and quality improvement.
• Identify opportunities to improve operational efficiencies through standardized processes, technology, and employee education.
• Support strategic planning related to geographic expansion, new service offerings, and organizational development.
• Foster a culture of ethical conduct, regulatory accountability, professional development, and high-quality client care.

Education & Experience Requirements

Required Qualifications

• Bachelor's degree from an accredited college or university in Healthcare Administration, Nursing, Business Administration, Education, or a related field.
• Minimum of five (5) years of progressive leadership experience in healthcare operations, regulatory compliance, training and development, quality assurance, or a related discipline.
• Demonstrated knowledge of healthcare regulatory requirements, licensing standards, and compliance management.
• Experience developing, implementing, or overseeing organizational training and compliance programs.
• Strong leadership, analytical, organizational, and project management skills.
• Excellent written and verbal communication skills, with the ability to effectively engage executive leadership, operational teams, and external regulatory agencies.
• Ability to work independently, exercise sound judgment, and manage competing priorities across a geographically dispersed organization.
• Proficiency with technology-based training, reporting, and compliance management systems.

Highly Preferred Qualifications

• Bachelor's degree in Nursing, Healthcare Administration, Public Health, Business Administration, Education, or a related field.
• Clinical degree or professional healthcare licensure, including RN, LPN, PT, OT, or another relevant clinical credential.
• Direct leadership or operational experience in private duty home care, non-medical home care, home health, hospice, or senior care services.
• Experience overseeing regulatory compliance or quality assurance across multiple states or healthcare locations.
• Strong working knowledge of state-specific home care licensing requirements and administrative regulations.
• Experience developing operational audit programs, corrective action plans, and organizational quality improvement initiatives.
• Familiarity with healthcare accreditation standards and regulatory survey processes.

Leadership Competencies

• Strategic Thinking
• Executive-Level Leadership
• Regulatory Expertise
• Operational Accountability
• Collaboration
• Commitment to Quality

Benefits include:

• Four (4) weeks of paid time off
• Comprehensive health, dental, and vision insurance
• 401(k) with company match, where applicable
• Hybrid work arrangement
• Company-provided technology
• Professional development and continuing education opportunities

Work Environment & Travel

This position offers a hybrid work arrangement with periodic travel to Nova Leap Home Health locations throughout the United States.

Travel is anticipated to be approximately 1020% and may include regulatory support, operational audits, leadership collaboration, employee training, and organizational initiatives.

Organizational Impact

The Director of Compliance & Training will be instrumental in building and maintaining the infrastructure necessary to support Nova Leap Home Health's continued growth and operational excellence.

Through centralized leadership of regulatory compliance, employee education, licensing, and quality assurance, this position will strengthen organizational consistency, reduce regulatory risk, enhance employee competency, and promote exceptional client care across all markets. The successful candidate will play a key role in advancing the mission and vision of Nova Leap Home Health.