Director of Community Relations

Senior Living Residences; Concord (NH); On-site; USD 85,000 - 98,000; Full time

Job summary

A leading assisted living community in Concord is seeking a Director of Community Relations. This role focuses on sales and outreach, building relationships, and enhancing resident quality of life. The ideal candidate will have a strong background in sales and a commitment to ethical principles.

Benefits

Paid time off

Health insurance

Dental insurance

Vision insurance

Disability coverage

Life insurance

Retirement savings plan

Tuition rewards program

Free meal during shift

Professional development programs

Qualifications

• Experience in sales and outreach activities.
• Ability to develop relationships with residents and community partners.

Responsibilities

• Responsible for achieving and exceeding sales and move-in goals.
• Conduct presentations showcasing services and programs.
• Ensure smooth transition for new residents.

Skills

Teamwork

Trustworthiness

Professionalism

Communication

Technical Ability

Knowledge of Alzheimer’s Disease

Job description

Position:Director of Community Relations (Sales and Marketing)

Location: Concord, MA

Job Id:2800

# of Openings:0

Director of Community Relations (Sales and Marketing)

Concord, Massachusetts

Concord Park, an assisted living community in Concord, is acclaimed for its forward-thinking, pace-setting innovations in the world of senior care that includes an award-winning Brain Healthy Cooking Program and the stigma-shattering Dementia Friendly Communities Initiative that is quickly spreading across our area.

Concord Park enjoys an exceptional reputation among both families and professionals for providing quality care, creating innovative programs that enhance quality of life for residents and for maintaining the highest of industry standards. But it is our associates’ commitment to our “Right Values” philosophy that established and maintains this position of excellence, respect and trustworthiness in the senior housing industry. Working in the assisted living field requires compassion, integrity. Our most successful associates don’t view their role as just a job but as an opportunity to make a real difference in the lives of seniors. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today!

Want an incredibly rewarding career? Join our team. Work alongside a team of caring and compassionate professionals. Enjoy an outstanding benefits package. Help make our residents’ twilight years the best years.

WORK SCHEDULE:

Full Time salaried role: Monday-Friday, business hours with rotating manager-on-duty weekend rotation

*This position requires a flexible schedule, including some evenings and weekends.

PAY & BENEFITS:

Annual salary starting at $85,000, plus a bonus structure

Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health insurance through Blue Cross Blue Shield, dental, and vision insurance , disability coverage , complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:

• DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
• Generous bonus program for referring associates and or residents (up to $2,500!)
• Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identify theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
• Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health care expenses.
• Nationwide tuition rewards program.
• Free meal during scheduled shift.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner

Commuter Benefits include pre-tax savings on public transportation passes and parking

WHAT WILL YOU BE DOING?

Concord Park is looking to add to our team of excellence, seeking an experienced and self-motivated Director of Community Relations who will be responsible for all sales and outreach activities and results necessary to achieve and exceed the community’s sales and move-in goals, continuously maximizing occupancy.

The Director of Community Relations develops meaningful relationships with residents, families, and community partners, plans and conducts presentations showcasing our services and innovative programs, ensures a smooth transition for new residents throughout the entire sales/move-in process.

The ideal candidate is a seasoned sales director who will position themselves and Concord Park as a leader in the Assisted Living industry, educating the greater community on the aging process and enabling families to find a supportive home environment that focuses on Resident Quality of Life.

REQUIREMENTS:

• Teamwork: Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and an atmosphere conducive to growth.
• Trustworthiness: Demonstrate an acute sense of responsibility and moral integrity with strong follow-through on commitments, inspiring the trust of others.
• Professionalism: Provide leadership; take the initiative, handle pressure and be level-headed in emergencies, treat others with respect, excel at project management.
• Communication: Interact clearly and effectively with an openness to other people's ideas and thoughts; Demonstrate patience, tact, positive energy and enthusiasm.
• Technical Ability: You can’t be successful at this job if you are averse to technology! We use technology to do our jobs and communicate with residents, families and coworkers.
• Knowledge of Alzheimer’s Disease, related dementias, and behavior management techniques, and a sincere desire to work with cognitively impaired residents.
• Committed to SLR’s Right Values, the ethical principles that guide SLR and the Community.

Senior Living Residences (SLR) is an Equal Opportunity Employer, committed to providing equal employment and advancement opportunities for all Job Applicants and our Associates. We aim to attract and retain a diverse staff. SLR honors each associate’s (and resident’s) experiences, perspectives, and unique identities. Each of our communities strives to create and maintain a living and working environment that is inclusive, equitable, and welcoming. We are also proud to have reached Platinum through SAGECare's LGBTQ Cultural Competency Training Program to build bridges between staff and LGBTQ residents and families by telling real stories and forming connections on a human level.

Employment decisions at SLR are based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, disability, genetic information, or the result of genetic testing or any other characteristic protected by state, federal, or local law. In addition, The Community complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, re-hire, transfer, leaves of absence, compensation, and training.