Community Relations Manager I

Bank of America; Atlanta (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic individual to execute local market strategies across various segments. In this role, you will drive engagement through event planning, manage charitable funding processes, and enhance community impact. Your expertise in project management and relationship building will be key to fostering connections and supporting the market's communication strategies. This is a fantastic opportunity to make a significant impact in a collaborative environment, where your contributions will shape community engagement and support responsible growth. If you are passionate about making a difference and thrive in a fast-paced setting, this role is perfect for you.

Qualifications

• 5-10 years of experience in project management and event planning.
• Excellent problem-solving and analytical skills required.
• Strong interpersonal skills with the ability to lead discussions.

Responsibilities

• Drive client, employee, and community engagement through events.
• Coordinate charitable funding processes and manage volunteerism.
• Support internal and external communication plans effectively.

Skills

Drives Engagement

External Resource Management

Presentation Skills

Relationship Building

Customer and Client Focus

Executive Presence

Oral Communications

Policies, Procedures, and Guidelines Management

Administrative Services

Event Planning

Networking

Project Management

Education

High School Diploma / GED

Bachelor’s Degree or equivalent working experience

Tools

Advanced Excel

PowerPoint

Cybergrants

Business Integration scorecard

MarketScape

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Job Description:
This job is responsible for executing local market strategy in one or more markets across the Suburban, Metro and Major market segments. Key responsibilities include supporting the Market Executive and local President in driving responsible growth through market communications, project management and community impact. Job expectations include developing internal and external relationships to further employee and community engagement across the assigned market(s).

Responsibilities:

1. Drives client, employee and community engagement through event planning and execution
2. Coordinates the local Bank of America Charitable Foundation funding process through grant approvals, declinations and communications with nonprofits
3. Manages local market volunteerism and adherence to community development services standards
4. Supports the market’s external and internal communication plans including newsletter development, social media, talking points, etc.
5. Executes and deploys local market assets as part of local brand strategy including but not limited to logos, tickets and advertisements

Skills:

• Drives Engagement
• External Resource Management
• Presentation Skills
• Relationship Building
• Customer and Client Focus
• Executive Presence
• Oral Communications
• Policies, Procedures, and Guidelines Management
• Administrative Services
• Event Planning
• Networking
• Project Management

Required Qualifications:

• 5-10 years of experience within a highly matrix environment with superior project management background along with event management planning and project execution.
• Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables
• Excellent problem solving, conceptual thinking quantitative and analytical skills
• Requires superior cross-Line of Business coordination, communication and negotiation skills
• Excellent verbal/written skills and the ability to interact and lead discussions with multiple business partners/executives.
• Strong interpersonal skills and ability to solicit input from others
• Proven analytical and presentation skills; ability to source and synthesize complex data into actionable insights
• Advanced computer skills – Advanced Excel and PowerPoint
• An ability to utilize communications skills and tools such as public speaking, newsletters, websites, and social media.
• Must be able to work in a team environment as well as independently
• Strategic mindset, strong program management skills, strong written and verbal communication skills.
• Ability to navigate and influence key internal and external stakeholders

Desired Qualifications:

• Bachelor’s Degree or equivalent working experience; 7+ years of experience in the field or related industry, such as marketing, community/public relations, government relations, or communications
• Familiarity with key Local Market platforms, including Business Integration scorecard, Cybergrants, and MarketScape
• Strong understanding of the local non-profit community, such as previous experience with non-profit program management, foundation grant making experience, or leadership roles in a non-profit

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

About the company

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.