Director of Community Growth and Development

Associa; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Associa is seeking a Director of Community Growth and Development to lead revenue growth, brand loyalty, and customer satisfaction across our North American markets. You will partner with business development and management to define scope, review requirements, and approve timelines for strategic initiatives.

Responsibilities include identifying referral sources, generating prospects through targeted sales strategies, achieving revenue goals, and nurturing client relationships to boost retention

Qualifications

• Professional communication skills across phone, interpersonal, written and verbal channels.
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Knowledge of conflict resolution techniques at an expert level.
• Time management and time-critical prioritization skills.
• Bachelors Degree preferred.
• 5-7 years of directly related or closely related experience.
• 3-5 years of Management and/or Supervisory experience.

Responsibilities

• Identify and develop new and existing referral sources to develop successful referringrelationships.
• Actively identify and generate prospects through strategic sales strategies focusing oncustomers in target markets.
• Achieve revenue goals.
• Maintain good working relationships with existing clients previously to enhance client retentionand new sales through referrals and references.
• Other duties as assigned.

Skills

Professional communication

Professional customer service

Self-motivated

Detail oriented

Team player

Conflict resolution

Time management

Education

Bachelor's Degree

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .

Job Description

The Director of Community Growth and Development is responsible for managing expectations and developingbusiness solutions for their organizations. They are in charge of creating effective business plans togenerate more revenue, increase brand loyalty, and improve customer satisfaction. Some of theirmain duties include brainstorming with other business development staff to define the scope of theproject, review requirements, and approve timeframes. They work well with other companymanagers to oversee the progress of business development.

Duties include but are not limited to:

• - Identify and develop new and existing referral sources to develop successful referringrelationships.
• - Actively identify and generate prospects through strategic sales strategies focusing oncustomers in target markets.
• - Achieve revenue goals.
• - Maintain good working relationships with existing clients previously to enhance client retentionand new sales through referrals and references.
• - Other duties as assigned.

Requirements

• - Professional communication skills (phone, interpersonal, written, verbal, etc.).
• - Professional customer service skills.
• - Self-motivated, proactive, detail oriented and a team player.
• - Knowledge of conflict resolution techniques at an expert level.
• - Time management and time critical prioritization skills.
• - Bachelors Degree preferred.
• - 5 - 7 years of directly related or closely related experience.
• - 3 - 5 years of Management and/or Supervisory experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.