Director of Clinical Services

Paving the Way Multi-Service Institute; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Job summary

Paving the Way MSI in Washington, DC seeks a Director of Clinical Services to provide strategic leadership for multiple community-based behavioral health programs serving children, adolescents, adults, and families. You will align services with the organization’s mission of trauma-informed, accessible care.

The role requires oversight of clinical quality, regulatory compliance, workforce development, and performance improvement, with a focus on outcomes, collaboration with leaders, and

Qualifications

• Master's degree in behavioral health field (e.g., social work, counseling, psychology)
• Independent licensed clinician in DC (LICSW, LPC, Psychologist, or equivalent)
• Demonstrated leadership experience in behavioral health settings
• Strong clinical, operational, and leadership capabilities

Responsibilities

• Lead and supervise clinical supervisors, program leaders, and multidisciplinary teams
• Oversee clinical quality, service delivery, and program performance across assigned programs
• Develop strategies to improve consumer outcomes, staff engagement, and operational effectiveness
• Monitor program performance metrics and support continuous quality improvement initiatives
• Ensure compliance with regulatory and accreditation standards (DBH, Medicaid, Joint Commission)
• Support workforce development, clinical supervision, and leadership succession planning
• Collaborate with executive leadership on growth and strategic initiatives
• Build partnerships with schools, government agencies, and community stakeholders
• Foster a culture of accountability, excellence, innovation, and person-centered care

Skills

Leadership

Clinical leadership

Operational skills

Education

Master's degree in behavioral health

Job description

Job Description Director of Clinical ServicesLead Programs. Develop Leaders. Transform Communities.

As Paving the Way MSI, you will do more than oversee clinical programs—you will help shape the future of behavioral healthcare for children, adolescents, adults, and families throughout Washington, DC.

As the Director of Clinical Services, you will provide strategic leadership and oversight for multiple community-based behavioral health programs, ensuring high-quality care, strong clinical outcomes, regulatory compliance, and staff development across the organization.

You will lead clinical leaders, strengthen program performance, support quality improvement initiatives, and help ensure services remain aligned with our mission of empowering individuals, families, and communities through accessible, trauma-informed behavioral healthcare.

Many of the individuals we serve face trauma, anxiety, depression, behavioral challenges, family conflict, chronic stress, and other barriers that impact their daily lives. Through your leadership, you will help ensure they receive compassionate, evidence-based care that promotes healing, resilience, and long-term success.

Why Leaders Choose PTWMSI

• Opportunity to Shape Organizational Clinical Strategy
• Oversight of Multiple Behavioral Health Programs
• Ability to Develop and Mentor Clinical Leaders
• Collaborative Executive Leadership Team
• Mission-Driven Organization Serving Diverse Communities
• Professional Development and Leadership Growth Opportunities
• Opportunity to Drive Innovation and Program Expansion

Health & Wellness Benefits

• Medical, Dental, and Vision Insurance with Employer Contributions
• Employee Assistance Program (EAP) for Counseling, Financial, and Legal Support
• Employer-Paid Life Insurance
• Flexible Spending Accounts (Medical and Dependent Care FSA)
• Health Savings Account (HSA) Options

Financial Benefits

• Competitive Salary
• 401(k) Retirement Plan with Employer Match
• Eligibility for HRSA Student Loan Repayment Programs (Position Dependent)

Time Away From Work

• Strong focus on Work-Life balance
• Generous Paid Time Off

Recognition & Workplace Culture

• Motivosity Recognition & Rewards Program
• Lifestyle Spending Account (LSA)
• Mission-Driven, Supportive Team Environment

What You'll Do

• Lead and support clinical supervisors, program leaders, and multidisciplinary teams
• Oversee clinical quality, service delivery, and program performance across assigned programs
• Develop strategies that improve consumer outcomes, staff engagement, and operational effectiveness
• Monitor program performance metrics and support continuous quality improvement initiatives
• Ensure compliance with DBH, Medicaid, Joint Commission, and organizational standards
• Support workforce development, clinical supervision, and leadership succession planning
• Collaborate with executive leadership to support organizational growth and strategic initiatives
• Build and maintain relationships with community partners, schools, government agencies, and stakeholders
• Foster a culture of accountability, excellence, innovation, and person-centered care

Required Qualifications

• Master's Degree in Social Work, Counseling, Psychology, or related behavioral health field
• Independent Clinical License in the District of Columbia (LICSW, LPC, Psychologist, or equivalent)
• Demonstrated leadership experience within behavioral health settings
• Strong clinical, operational, and leadership skills

Preferred Qualifications

• Experience overseeing multiple behavioral health programs
• Experience with DBH Core Service Agency programs
• Experience with Joint Commission accreditation
• Experience managing supervisors and multidisciplinary teams
• Experience leading quality improvement and program development initiatives