Director of Clinical Quality & Systems RN

Greencroft Retirement Communities, Inc.; Goshen (IN); On-site; USD 110,000 - 140,000; Full time

Job summary

Greencroft Retirement Communities, Inc. is seeking a Director of Clinical Quality & Systems RN to lead clinical quality improvement and system optimization across our care communities.

The role emphasizes enhancing how clinical technology supports practice and advancing survey readiness. You will partner with campus leaders to coach teams, translate data into actionable improvements, and guide programs in QAPI, infection prevention, medication management, and high-risk processes.

Qualifications

• A current, unrestricted RN license in the state of practice or eligibility for required multistate licensure.
• At least two years of experience in quality improvement, patient safety, clinical compliance, risk management, infection prevention, nursing leadership, or a related area.
• Strong knowledge of long-term care clinical systems, SNF and assisted living regulations, CMS requirements, and survey processes.
• Working knowledge of PointClickCare, clinical auditing, QAPI, data interpretation, and corrective action planning.
• The ability to teach, build relationships, and guide improvement across teams and locations.
• Strong organization, communication, and project management skills, with proficiency in Microsoft Office and electronic health record systems.
• A valid driver’s license and the ability to travel to affiliate communities.
• Preferred: Bachelor of Science in Nursing.

Responsibilities

• Lead clinical quality improvements across communities and support system-wide initiatives.
• Coordinate survey readiness and track corrective actions through HealthStream Quality Manager.
• Support programs focused on QAPI, infection prevention, falls, skin integrity, medication management, and other high-risk processes.
• Provide onsite and virtual coaching, training resources, and competency validation for teams.
• Review quality indicators and trends, facilitate root cause analyses, and drive data‑informed improvements.

Skills

Quality improvement

Patient safety

Nursing leadership

Data interpretation

Teaching & coaching

Education

Bachelor of Science in Nursing

Tools

PointClickCare

HealthStream Quality Manager

Job description

Director of Clinical Quality & Systems RN

Bring your nursing expertise to work that strengthens care across communities.

At Greencroft Communities, strong clinical systems help our teams deliver consistent, quality care. As our Corporate Clinical Quality & Systems Nurse, you’ll improve how clinical technology supports daily practice, guide survey readiness, and help teams turn quality findings into lasting improvements.

Working under the Vice President of Clinical Services, you’ll partner with clinical and campus leaders across our skilled nursing, assisted living, and independent living settings. This is a hands-on resource and consulting role that leads through collaboration, education, and coaching.

Your Impact

Optimize PointClickCare: Standardize clinical assessments, care plans, templates, and reports; coordinate system changes; and improve documentation accuracy and efficiency.

Strengthen survey readiness: Coordinate the mock survey program through HealthStream Quality Manager, participate in reviews, and track corrective actions to completion.

Support clinical quality: Help develop and sustain programs focused on QAPI, infection prevention, falls, skin integrity, medication management, and other high-risk care processes.

Coach and educate teams: Provide onsite and virtual support, create practical training resources, and validate clinical and system competencies.

Turn data into action: Review quality indicators and trends, facilitate root cause analyses, and recommend improvements in partnership with affiliate leaders.

What You Bring

A current, unrestricted RN license in the state of practice or eligibility for required multistate licensure.

At least two years of experience in quality improvement, patient safety, clinical compliance, risk management, infection prevention, nursing leadership, or a related area.

Strong knowledge of long-term care clinical systems, SNF and assisted living regulations, CMS requirements, and survey processes.

Working knowledge of PointClickCare, clinical auditing, QAPI, data interpretation, and corrective action planning.

The ability to teach, build relationships, and guide improvement across teams and locations.

Strong organization, communication, and project management skills, with proficiency in Microsoft Office and electronic health record systems.

A valid driver’s license and the ability to travel to affiliate communities.

Preferred: Bachelor of Science in Nursing.

Benefits That Support You

• Medical, dental, and vision insurance


• 403(b) retirement plan with employer match


• Paid time off and tuition reimbursement


• Employee Assistance Program


• Voluntary life insurance and additional voluntary benefits


• ReadyPay

Travel to affiliate communities is required. This role routinely requires work beyond 40 hours per week.