Clinical Operations Specialist

Oakdale Seniors Alliance; Indianapolis (IN); Presencial; USD 90.000 - 130.000; Tempo integral

Resumo da vaga

Oakdale Seniors Alliance is seeking a Clinical Operations Specialist to support clinical excellence across our skilled nursing communities. You will serve as a key resource for clinical operations, quality assurance, regulatory compliance, and performance improvement initiatives.

The ideal candidate has extensive skilled nursing leadership experience, a track record with QAPI programs, CMS compliance, and the ability to analyze data to drive improvement across multiple sites.

Qualificações

• Active RN license in good standing.
• Minimum of 5 years of leadership experience in Skilled Nursing, Long-Term Care, or Post-Acute Care.
• Demonstrated experience leading or supporting QAPI programs.
• Thorough knowledge of CMS regulations, survey processes, and long-term care compliance requirements.
• Experience conducting clinical audits and quality reviews.
• Strong analytical and data interpretation skills.
• Excellent communication, presentation, and coaching abilities.
• Ability to travel regularly to assigned communities.

Responsabilidades

• Lead facility-level QAPI programs in accordance with CMS requirements.
• Analyze quality measures, Five-Star metrics, infection control data, readmissions, falls, pressure injuries, and antipsychotic use.
• Facilitate root cause analyses and corrective actions.
• Monitor performance improvement initiatives and provide follow-up recommendations.
• Develop and present quality reports to leadership.
• Assist communities in maintaining survey readiness and conducting mock surveys.
• Support corrective action plan development and implementation for survey findings.
• Review clinical documentation and track quality outcomes; develop reports and dashboards.
• Coach and mentor nursing leadership and deliver clinical education on quality measures and compliance.

Conhecimentos

RN license

Leadership

QAPI programs

CMS regulations

Clinical audits

Data interpretation

Communication

Travel readiness

Descrição da vaga

Company Description

Oakdale Seniors Alliance partners with life plan communities to build a culture grounded in compassion, expertise, and hospitality, helping residents experience life fully, celebrate today, and shape meaningful tomorrows. Founded in June 2022, the organization focuses on innovative ways to support providers in the senior living market. By combining direct support services with collaboration across the aging services sector, Oakdale creates efficiencies that do not compromise quality of care for both not-for-profit and for-profit communities. The team offers comprehensive support, including regulatory compliance, programming, and systems review, providing a strong operational backbone for senior living providers. Oakdale’s breadth of experience enables stable, resident-centered environments where community teams can thrive.

Position Summary

We are seeking a highly skilled and detail-oriented Clinical Operations Specialist to support clinical excellence across our skilled nursing communities. This role serves as a key resource for clinical operations, quality assurance, regulatory compliance, and performance improvement initiatives. The Clinical Operations Specialist partners closely with Executive Directors, Directors of Nursing, Regional Clinical Leaders, and interdisciplinary teams to drive strong clinical outcomes, survey readiness, and operational success.

The ideal candidate will possess extensive skilled nursing experience and a demonstrated track record leading Quality Assurance and Performance Improvement (QAPI) initiatives, managing regulatory compliance efforts, and supporting clinical operational excellence in a multi-site healthcare environment.

Quality Assurance & QAPI Leadership

• Lead and support facility-level QAPI programs in accordance with CMS requirements.
• Analyze quality measures, Five-Star Quality Rating metrics, infection control data, readmissions, falls, pressure injuries, antipsychotic utilization, and other key performance indicators.
• Facilitate root cause analyses and corrective action plans.
• Monitor effectiveness of performance improvement initiatives and provide follow-up recommendations.
• Develop and present quality reports to clinical and operational leadership.

Regulatory Compliance & Survey Readiness

• Assist communities in maintaining ongoing survey readiness.
• Conduct mock surveys and compliance reviews.
• Support corrective action plan development and implementation for survey findings.
• Ensure compliance with federal, state, and local regulations, including CMS requirements.
• Provide education and coaching regarding regulatory standards and best practices.

Clinical Systems & Analytics

• Review and evaluate clinical documentation and MDS-related quality outcomes.
• Track clinical performance trends and identify opportunities for improvement.
• Develop reports and dashboards to support operational decision-making.
• Collaborate with interdisciplinary teams to improve data integrity and clinical outcomes.

Education & Training

• Coach and mentor Directors of Nursing and clinical leaders.
• Assist with orientation and onboarding of nursing leadership team members.
• Deliver clinical education related to quality measures, infection prevention, regulatory compliance, and QAPI processes.
• Promote a culture of accountability, continuous improvement, and resident-centered care.

Qualifications

• Active Registered Nurse (RN) license in good standing.
• Minimum of 5 years of leadership experience in Skilled Nursing, Long-Term Care, or Post-Acute Care.
• Demonstrated experience leading or supporting QAPI programs.
• Thorough knowledge of CMS regulations, survey processes, and long-term care compliance requirements.
• Experience conducting clinical audits and quality reviews.
• Strong analytical and data interpretation skills.
• Excellent communication, presentation, and coaching abilities.
Ability to travel regularly to assigned communities.