Clinical Operations Specialist

Oakdale Senior Alliance; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Oakdale Senior Alliance is seeking a Clinical Operations Specialist to support clinical excellence across our skilled nursing communities. This role partners with executive leadership and interdisciplinary teams to drive quality improvement, survey readiness, and operational success.

The ideal candidate has 5+ years in skilled nursing leadership, extensive QAPI experience, and thorough CMS regulatory knowledge.

Qualifications

• Active RN license in good standing.
• 5+ years of leadership in Skilled Nursing / Post-Acute Care.
• Demonstrated experience leading QAPI programs.
• Thorough knowledge of CMS regulations, survey processes, and long-term care compliance requirements.
• Willingness and ability to travel regularly to assigned communities.

Responsibilities

• Provide hands-on clinical and operational support to assigned Skilled Nursing communities.
• Assist communities in meeting quality, compliance, and performance goals.
• Conduct clinical audits and assessments to identify opportunities for improvement.
• Support implementation and monitoring of clinical policies, procedures, and best practices.
• Partner with leadership teams to improve resident outcomes and operational performance.
• Lead and support facility-level QAPI programs in accordance with CMS requirements.

Skills

QAPI leadership

CMS regulations knowledge

Education

Registered Nurse (RN) license

Job description

Location: Multi-site Support Role (Travel Required)

Position Summary

We are seeking a highly skilled and detail-oriented Clinical Operations Specialist to support clinical excellence across our skilled nursing communities. This role serves as a key resource for clinical operations, quality assurance, regulatory compliance, and performance improvement initiatives. The Clinical Operations Specialist partners closely with Executive Directors, Directors of Nursing, Regional Clinical Leaders, and interdisciplinary teams to drive strong clinical outcomes, survey readiness, and operational success.

The ideal candidate will possess extensive skilled nursing experience and a demonstrated track record leading Quality Assurance and Performance Improvement (QAPI) initiatives, managing regulatory compliance efforts, and supporting clinical operational excellence in a multi-site healthcare environment.

Essential Responsibilities

Clinical Operations Support

• Provide hands-on clinical and operational support to assigned Skilled Nursing communities.

• Assist communities in meeting quality, compliance, and performance goals.

• Conduct clinical audits and assessments to identify opportunities for improvement.

• Support implementation and monitoring of clinical policies, procedures, and best practices.

• Partner with leadership teams to improve resident outcomes and operational performance.

Quality Assurance & QAPI Leadership

• Lead and support facility-level QAPI programs in accordance with CMS requirements.

• Analyze quality measures, Five-Star Quality Rating metrics, infection control data, readmissions, falls, pressure injuries, antipsychotic utilization, and other key performance indicators.

• Facilitate root cause analyses and corrective action plans.

• Monitor effectiveness of performance improvement initiatives and provide follow-up recommendations.

• Develop and present quality reports to clinical and operational leadership.

Regulatory Compliance & Survey Readiness

• Assist communities in maintaining ongoing survey readiness.

• Conduct mock surveys and compliance reviews.

• Support corrective action plan development and implementation for survey findings.

• Ensure compliance with federal, state, and local regulations, including CMS requirements.

• Provide education and coaching regarding regulatory standards and best practices.

Clinical Systems & Analytics

• Review and evaluate clinical documentation and MDS-related quality outcomes.

• Track clinical performance trends and identify opportunities for improvement.

• Develop reports and dashboards to support operational decision-making.

• Collaborate with interdisciplinary teams to improve data integrity and clinical outcomes.

Education & Training

• Coach and mentor Directors of Nursing and clinical leaders.

• Assist with orientation and onboarding of nursing leadership team members.

• Deliver clinical education related to quality measures, infection prevention, regulatory compliance, and QAPI processes.

• Promote a culture of accountability, continuous improvement, and resident-centered care.

Qualifications

• Active Registered Nurse (RN) license in good standing.

• Minimum of 5 years of leadership experience in Skilled Nursing, Long-Term Care, or Post-Acute Care.

• Demonstrated experience leading or supporting QAPI programs.

• Thorough knowledge of CMS regulations, survey processes, and long-term care compliance requirements.

• Experience conducting clinical audits and quality reviews.

• Strong analytical and data interpretation skills.

• Excellent communication, presentation, and coaching abilities.

• Ability to travel regularly to assigned communities.

Oakdale is an Equal Opportunity Employer