Director of Client Growth & CRM Strategy — Hybrid

Tech Sales Jobs; California; Híbrido; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

CourtAvenue, INC. is seeking an Account Director for its Business Innovations team in a structured-hybrid environment in Los Angeles or San Diego.

The role focuses on client satisfaction, CRM-driven growth, and cross-organizational leadership to deliver multi-program campaigns and strategic initiatives. The Director acts as the voice of the customer, guiding account strategy and coordinating with agency partners to achieve high-value outcomes while managing budgets and timelines.

Responsabilidades

• Ensure overall client satisfaction and health of the business, with a focus on achieving high Net Promoter Scores (NPS).
• Lead CRM conquesting strategy with third-party data partners.
• Own new customer acquisition strategy alongside loyalty and retention initiatives, balancing owner base growth with retention.
• Drive demand generation and lead activation strategy, ensuring leads are engaged quickly across the CRM ecosystem.
• Manage teams on multiple programs/projects simultaneously while meeting all deliverable deadlines.

Descripción del empleo

CourtAvenue, INC. is seeking an Account Director for its Business Innovations team in a structured-hybrid environment in Los Angeles or San Diego.

The role focuses on client satisfaction, CRM-driven growth, and cross-organizational leadership to deliver multi-program campaigns and strategic initiatives. The Director acts as the voice of the customer, guiding account strategy and coordinating with agency partners to achieve high-value outcomes while managing budgets and timelines.