Hybrid Growth Director, Client Partnerships

CourtAvenue Inc.; Los Angeles (CA); Hybrid; USD 135,000 - 160,000; Full time

Job summary

CourtAvenue, Inc. is seeking an Account Director (Director, Business Innovations) to partner with our clients, understand their business needs, and champion initiatives across CourtAvenue.

This externally facing role builds relationships, guides strategy, and drives growth. You will oversee client satisfaction, lead site consolidation and replatforming, shape long-term site vision, and collaborate with internal teams to deliver on-time, on-budget engagements from Manhattan Beach to other

Qualifications

• Hands-on experience running accounts with senior stakeholders
• Strong background in digital, websites, component libraries, design systems and CMS platforms
• At least 10 years of digital marketing experience
• Experience in the home building industry is preferred
• Experience in Optimizely is preferred
• Proven track record of structuring, leading, and developing complex client relationships while communicating effectively across functional teams
• Entrepreneurial attitude with strong business acumen; ability to bring people together and drive growth
• Intuitive, with outstanding communications skills; comfortable in strategic discussions and presentations to clients and stakeholders
• Excellent organizational and management skills; problem-solver for issues at all project levels
• Strong relationship building qualities
• Experience identifying business development opportunities and translating them into actionable growth opportunities
• Ability to manage multiple programs in a fast-paced environment
• Self-starter with commitment to high quality work
• Excellent analytical and process-oriented skills

Responsibilities

• Ensure overall client satisfaction and health of the business, with a focus on achieving high Net Promoter Scores (NPS)
• Focus on building client trust and broadening of stature within the client organization
• Lead site consolidation and replatforming workstream
• Partner with the strategist on long term vision for site advancement over time
• Contribute to demand generation and lead capture strategies
• Responsible for organic account growth and retention, uncovering new opportunities for expansion of scope, contributing to profitable growth
• Champion cohesive team environments that are open and collaborative with energy around ideas
• Pull integrated activities together across agency partners, departments, and disciplines to move client business through production to launch
• Pay sharp attention to detail to ensure agency work follows digital marketing best practices and leading technologies
• Professionally manage a variety of engagements while being held accountable for deliverables that are on-time, on-budget, and of maximum value for client growth
• Build and maintain relationships with core clients by collaborating onsite at client offices in Manhattan Beach

Skills

Account management

Stakeholder management

Digital marketing

CMS platforms

Tools

Optimizely

Job description

CourtAvenue, Inc. is seeking an Account Director (Director, Business Innovations) to partner with our clients, understand their business needs, and champion initiatives across CourtAvenue.

This externally facing role builds relationships, guides strategy, and drives growth. You will oversee client satisfaction, lead site consolidation and replatforming, shape long-term site vision, and collaborate with internal teams to deliver on-time, on-budget engagements from Manhattan Beach to other