Director of Cisco UC & Cloud Collaboration

Hamilton Barnes; New Jersey; On-site; USD 191,000 - 259,000; Full time

Job summary

Hamilton Barnes is seeking a hands-on Director of Unified Communications to lead and grow its Cisco UC practice within a dynamic MSP environment. The role blends technical leadership, pre-sales engagement, and team oversight, offering opportunities to architect UC solutions and drive customer success.

The ideal candidate brings 8+ years of Cisco UC experience, MSP exposure, and strong pre-sales capabilities to influence strategic direction and revenue growth.

Qualifications

• 8+ years in Cisco Unified Communications with architecture and design.
• Experience in both on-prem and UCaaS environments.
• Proven MSP/multi-client experience.
• Hands-on pre-sales experience including solution design and client-facing presentations.

Responsibilities

• Lead and scale the UC practice, setting technical direction and best practices.
• Remain hands-on in pre-sales, supporting solution design, client presentations, and proposal development (SOWs, HLDs).
• Architect and oversee delivery of Cisco UC solutions (CUCM, Unity Connection, UCCX, CUBE, Expressway, Webex).
• Drive UCaaS and cloud collaboration strategies, including migrations from on-prem to cloud.
• Act as a senior escalation point for complex technical challenges.
• Collaborate with sales leadership to drive revenue growth and solution positioning.
• Mentor and develop engineering teams, ensuring high-quality delivery across projects.
• Engage directly with clients as a trusted advisor, aligning technical solutions with business goals.
• Ensure successful project execution and customer success outcomes across multiple engagements.

Skills

Cisco UC

UCaaS

Pre-sales

Team leadership

SIP/VoIP

Solution architecture

Mentoring

Tools

Webex Calling

CUCM

Job description

Hamilton Barnes is seeking a hands-on Director of Unified Communications to lead and grow its Cisco UC practice within a dynamic MSP environment. The role blends technical leadership, pre-sales engagement, and team oversight, offering opportunities to architect UC solutions and drive customer success.

The ideal candidate brings 8+ years of Cisco UC experience, MSP exposure, and strong pre-sales capabilities to influence strategic direction and revenue growth.