Director of Child Support & Court Case Management

Office of the Child Advocate Delaware; Dover (DE); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Free parking

Disability accommodations in hiring

Job summary

Delaware Family Court seeks a Judicial Case Management Administrator (Director of Child Support) to lead statewide child support operations, budget oversight, and policy development. The role requires coordinating with DCSS, DOJ, and court staff, and training personnel on procedures and data handling.

The incumbent will supervise case management, manage calendars, and drive process improvements, with travel across the state and liaison duties to external partners.

Qualifications

• Three years’ experience in legal case flow management.
• One year of experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• One year of experience in directing or overseeing operations or in staff supervision, which may include planning, assigning, reviewing, and evaluating the relevant work within the system.
• Six months’ experience developing and implementing policies, procedures, action plans, and process improvement initiatives.
• Six months’ experience managing administrative and operational resources, including budget development and monitoring, using automated information systems, and demonstrating strong written and verbal communication skills in support of organizational objectives.

Responsibilities

• Plans and establishes methods for achieving goals and objectives in case management operations.
• Coordinates case activity with judicial officers, attorneys, law enforcement, and litigants.
• Maintains case files and ensures accuracy and completeness.
• Monitors case activity, tracks events/status, and expedites case flow.
• Trains staff and judicial officers on child support topics and filing procedures.
• Oversees calendars and scheduling within guidelines and generates notices.

Skills

Legal case flow management

Policy development

Budget monitoring

Communication skills

Staff supervision

Job description

Delaware Family Court seeks a Judicial Case Management Administrator (Director of Child Support) to lead statewide child support operations, budget oversight, and policy development. The role requires coordinating with DCSS, DOJ, and court staff, and training personnel on procedures and data handling.

The incumbent will supervise case management, manage calendars, and drive process improvements, with travel across the state and liaison duties to external partners.