Director of Central Telemetry Operations & Patient Safety

CHRISTUS Health; Tyler (TX); On-site; USD 130,000 - 190,000; Full time

Job summary

CHRISTUS Health is seeking a high-level leader to direct the Central Monitoring Unit (CMU) across multiple facilities in Texas. You will standardize telemetry workflows, drive quality and safety metrics, and partner with nursing, physicians, IT, and clinical engineering to advance patient monitoring and organizational growth.

The role requires 7+ years in telemetry with 2+ years in supervision, and a bachelor's degree in healthcare administration or related field.

Qualifications

• Bachelor's degree required in healthcare administration, business administration, or related field.
• Seven years of telemetry experience required.
• Two years of supervisory experience required.
• Lead telemetry, patient monitoring, centralized monitoring, or related clinical support services.
• Deliver results in operational excellence, quality improvement, and team leadership.
• Manage multi-site or system-level healthcare operations preferred.

Responsibilities

• Direct system-wide CMU operations and collaborate with nursing executives, administrators, physician leaders, clinical operations, IT, and clinical engineering to optimize care delivery, telemetry systems and integrations.
• Develop and execute a system-wide strategy for centralized telemetry services, establish standardized monitoring practices, workflows, escalation protocols, staffing models, and technology solutions.
• Lead centralized monitoring unit operations and personnel, ensuring 24/7 monitoring coverage and readiness while overseeing staffing, productivity, budgets, and vendor relationships.
• Lead system-wide quality and performance improvement for centralized telemetry services by establishing indicators, monitoring outcomes, and implementing corrective actions.
• Foster talent development, succession planning, competency assessment, education, and professional growth.
• Ensure regulatory and organizational compliance for telemetry services by maintaining policies and documentation standards; prepare for surveys and accreditation.
• Direct system-wide CMU operations and collaborate with leaders to optimize care delivery and strategic initiatives related to patient monitoring.

Skills

Leadership

Strategic planning

Clinical operations

Telemetry knowledge

Education

Bachelor's degree in healthcare administration or related field

Job description

CHRISTUS Health is seeking a high-level leader to direct the Central Monitoring Unit (CMU) across multiple facilities in Texas. You will standardize telemetry workflows, drive quality and safety metrics, and partner with nursing, physicians, IT, and clinical engineering to advance patient monitoring and organizational growth.

The role requires 7+ years in telemetry with 2+ years in supervision, and a bachelor's degree in healthcare administration or related field.