Director of Central Processing & HLDS Operations

Chop; Philadelphia (Philadelphia County); On-site; USD 100,000 - 375,000; Full time

Job summary

Children’s Hospital of Philadelphia (CHOP) seeks a Director of Operations for Central Processing and High-Level Disinfection. Leads CPD/HLDS operations, standardizes processes, ensures regulatory compliance, and drives quality improvements across CHOP sites.

Responsibilities include workforce planning, budget management, capital planning, and partnerships with Supply Chain, Finance, and clinical leaders to enhance patient safety and operational excellence.

Qualifications

• Bachelor's Degree Healthcare, Supply Chain, Finance, Business or similar field of study Required
• Master's Degree Healthcare, Supply Chain, Finance, Business or similar field of study Preferred
• At least five (5) years Clinical and/or Central Processing work experience in area/portfolio of interest in a complex healthcare setting Required
• At least five (5) years Leadership experience in a complex healthcare setting Required
• At least three (3) years Previous experience in program or project management Required
• At least two (2) years Knowledge of patient safety and quality improvement including safety event analysis, continuous quality improvement methodologies, data collection and analysis Required
• At least five (5) years Pediatric healthcare experience Preferred
• Certified Registered Central Service Technician (CRCST) - Healthcare Sterile Processing Association - upon hire - Required
• Lean Six Sigma Green Belt (LSSGB) - Various agencies - upon hire - Preferred

Responsibilities

• Develops and manages the central processing operations across CHOP enterprise.
• Directs staff in sterilization and distribution functions across the enterprise.
• Partners with CPD/HLDS management to ensure strong clinical relationships and staffing.
• Maintains policies, quality assurance, and regulatory standards; coordinates with Supply Chain leaders.
• Establishes departmental metrics and leads process improvement initiatives.
• Oversees inventory management, capital equipment, and service contracts.
• Forecasts and manages CPD/HLDS budgets and variances.
• Collaborates with Supply Chain leadership for growth opportunities.

Skills

Central processing operations

Surgical inventory management software

Microsoft Office Suite

Oral and written communication

Project management

Change management

Stakeholder collaboration

Leadership

Quality improvement

Education

Bachelor's Degree in Healthcare/Supply Chain/Finance/Business

Master's Degree in Healthcare/Supply Chain/Finance/Business

Tools

Microsoft Office Suite

Job description

Children’s Hospital of Philadelphia (CHOP) seeks a Director of Operations for Central Processing and High-Level Disinfection. Leads CPD/HLDS operations, standardizes processes, ensures regulatory compliance, and drives quality improvements across CHOP sites.

Responsibilities include workforce planning, budget management, capital planning, and partnerships with Supply Chain, Finance, and clinical leaders to enhance patient safety and operational excellence.