Director of CDX: Strategy & Orchestration

Capital One; Deerfield (IL); On-site; USD 210,000 - 287,000; Full time

Benefits offered by this job

Performance-based incentives

Health and other benefits

Job summary

Capital One is seeking a Director, Chief of Staff for the Consumer Developer Experience (CDX) leadership team. This role partners with senior leaders to translate vision into actionable roadmaps, drive operating rhythms, and orchestrate cross-functional initiatives across Product, Tech, Design and Finance.

We seek an organized, emotionally intelligent leader who can reduce ambiguity, design lightweight processes, and influence decisions in a matrixed environment.

Qualifications

• Bachelor’s degree required.
• 8+ years of experience in Project Management, Process Management, or Chief of Staff.
• 3+ years of people management.

Responsibilities

• Strategic Partnership & Advisement: Serve as a strategic advisor and operating partner to the senior leadership team, translating vision into actionable roadmaps and providing a high-context sounding board for executive decision-making.
• Operational Governance & Rhythmic Clarity: Create and evolve the organization’s operating rhythms to provide clarity, focus, and cohesion. This includes leading the orchestration of business priorities, routines, and strategic planning processes.
• Systemic Scalability: Design and implement scalable tools and processes that enhance organizational effectiveness, bringing transparency and rigor to business operations through the synthesis of disparate data and reporting.
• Financial Stewardship & Integrated Planning: Partner closely with Corporate Finance to ensure operational roadmaps and financial forecasts are deeply synchronized. Act as the primary interface to ensure that organizational planning is grounded in financial reality and that all resource allocations are optimized against fiscal targets.
• Organizational Synthesis & Connectivity: Act as the central "connective tissue" across the organization, ensuring information and insights flow seamlessly across functional boundaries to maintain alignment on shared objectives.
• Autonomous Initiative Stewardship: Lead high-stakes special projects that cut across multiple domains, navigating matrixed environments independently to surface learnings and iterate on operational solutions.

Skills

Strategic partnership & advisement

Operating governance & rhythmic clear

Systemic scalability

Financial stewardship & integrated规划

Organizational synthesis &Connectivity

Autonomous initiative stewardship

Education

Bachelor’s degree

Job description

Capital One is seeking a Director, Chief of Staff for the Consumer Developer Experience (CDX) leadership team. This role partners with senior leaders to translate vision into actionable roadmaps, drive operating rhythms, and orchestrate cross-functional initiatives across Product, Tech, Design and Finance.

We seek an organized, emotionally intelligent leader who can reduce ambiguity, design lightweight processes, and influence decisions in a matrixed environment.