Director of Catering

North Oaks Golf Club, Inc; Minnesota; On-site; USD 65,000 - 68,000; Full time

Job summary

An established industry player is seeking a dynamic Director of Catering to enhance member experiences through exceptional event planning and execution. This role involves organizing a variety of events, from weddings to corporate gatherings, ensuring every detail is meticulously managed. You will collaborate closely with various departments, including Food and Beverage, to create memorable experiences. If you thrive in a fast-paced environment and have a passion for service excellence, this position offers a unique opportunity to make a significant impact in a family-focused atmosphere. Join a team dedicated to fostering community and delivering exceptional service.

Benefits

Health, Dental and Vision Insurance

Life Insurance 1x Salary

401K with Club Matching

Profit Sharing Potential

3 Weeks Vacation

Clothing Allowance

Employee Meals Provided

Annual Bonus Potential

Association Dues Paid

Educational Conference Allowance

Qualifications

• Two+ years’ experience in the private club event industry is preferred.
• Professional presence and cheerful outlook with strong follow-up skills.

Responsibilities

• Organize and coordinate all aspects of catering event functions.
• Serve as the primary connection between members and staff.
• Manage the function book to maximize Club revenue.

Skills

Attention to Detail

Organizational Skills

Communication Skills

Time Management

Multi-tasking

Customer Service

Education

High School Diploma

Bachelor's Degree in Marketing or Hospitality

Tools

Microsoft Office

Reserve

Social Table

Fore Tees

Job description

Job Details

Level: Experienced

Job Location: North Oaks Golf Club - NORTH OAKS, MN

Position Type: Full Time

Education Level: Not Specified

Salary Range: $65000.00 - $68000.00 Salary/year

Job Category: Restaurant - Food Service

Description

NOGCs mission is to foster lifelong friendships and a sense of community by serving the needs and desires of our membership through exceptional golf, dining, and social activities in a family-focused atmosphere. Our Club is looking for people who deliver exceptional experiences every day to join our team. We’re only as good as our people, so if you have a knack of brightening people’s day, you belong here.

The Director of Catering is responsible for planning events including but not limited to club events, weddings, holiday parties, company award and recognition dinners, retirement parties, team banquets, and business meetings. Duties include tours, menu planning, tastings, layout, and all other details related to providing the highest level of personalized service throughout the sales and event process.

The Director of Catering is also a staff liaison to the House Committee. Additionally, they will be working closely with our 9 and 18-hole Women's Golf Leagues and Club golf tournaments and events. There is also heavy involvement in the planning of Club events featured in the Family Guide. The Director of Catering works closely with our Food and Beverage Manager, Event Coordinator, Executive Chef, Banquet Manager, Clubhouse Dining and Service Managers and Member Engagement & Communications Coordinator.

Catering (70%)

• Organize and coordinate all aspects of catering event functions.
• Work with members to ensure their events succeed. Help members consider all event details, and partner with additional vendors as appropriate.
• Serve as the primary connection between the members and the staff. Work proactively and creatively to resolve any issues that arise. Provide timely follow-up on all member inquiries and requests.
• Work with the members providing tours and meetings and organizing the food and beverage menus, event contracts, layouts, and special event requests.
• Oversee the communication of event details to staff, including seating arrangements, room setup/layout, AV requirements, decoration, and outside vendor delivery/setup/pickup details.
• Welcome clients on the day of their event when needed and assist in the supervision of functions when necessary.
• Personally follow up with members post-function to thank them and establish a relationship for future, repeat business.
• Maintain detailed files for past events regarding counts, special instructions, and suggestions for changes in future.
• Manage the function book and accept functions in a manner to maximize Club revenue.
• Prepare and review banquet event orders at our staff meeting which provides work detail to the kitchen, dining room, and business office on a weekly basis.
• Review annually with the team the banquet menu and catering worksheets.
• Develop and successfully execute a marketing plan to generate additional catering business, which helps reach or exceed budget goals.

Club Event Planning (25%)

• Serve as the staff liaison to the 9-hole and 18-hole women's golf leagues, men’s league, and couples league plus coordinate member events in conjunction with Golf Shop.
• Arrange details for annual board golf outing, past president's golf outing, board holiday party, member Invitationals, leagues, and golf events.
• Participate in the planning and organization of the Family Guide club events. Assist with vendor contracts and attend day of events when assigned.
• Prepare event diagrams and confirm final event details as needed.
• Maintain files for past events regarding counts, special instructions, and future ideas.

Miscellaneous (5%)

• Attend Club Caterers Association (CCA) events and meetings plus other meetings or conferences recommended by the General Manager to continually promote NOGC.
• Annually send post event experience surveys for banquets and large member events when evaluations are needed.
• Performs other appropriate tasks assigned by the General Manager.

Benefits:

• Health, dental and vision insurance
• Life insurance 1x salary
• LTD, AD&D
• Health Savings Account, $800 contribution from the Club
• 401K with Club matching up to 4%
• Profit sharing potential
• 3 weeks vacation time
• 48 hours sick pay annually, up to 80 hours max in subsequent years
• Clothing allowance
• Association dues paid and educational conference allowance
• Golf on select Mondays
• Employee meals provided twice daily
• Annual Bonus potential ($3000-$5500)

Skills & Qualifications

• Strong attention to detail, exceptional organizational, written, verbal and communication skills.

• Ability to multi-task on concurrent projects; must be able to manage time proficiently
• Strong follow-up skills: ability to see projects through from start to finish and anticipate deadlines
• Professional presence, cheerful outlook, and ability to collaborate well with our team.
• Take-charge attitude and initiative-taker
• Highly proficient in Microsoft Office, Reserve, Social Table, and Fore Tees is preferred.
• High school diploma - Bachelor's degree in marketing, communications, or hospitality related field preferred.
• Two+ years’ experience in the private club event industry is preferred.
• Flexibility to work evenings, weekends and holidays when needed.