Catering & Convention Services Manager OEM

Sheraton Minneapolis Downtown Convention Center; Minneapolis (MN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a Convention Services/Catering Manager to drive catering and food sales goals while ensuring client satisfaction. This dynamic role involves proactively engaging with clients, managing multiple tasks, and collaborating with the sales team to meet revenue targets. You will be part of an exciting transformation at a historic hotel, making a significant impact on its evolution into a Marriott Premium Brand. If you have a passion for hospitality and a knack for creative event planning, this opportunity is perfect for you!

Benefits

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Short-Term Disability

Long-Term Disability

Term Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Qualifications

• High School diploma required; catering sales experience preferred.
• Strong verbal and written communication skills necessary.

Responsibilities

• Achieve catering/food and beverage sales goals and client satisfaction.
• Conduct solicitation calls and tours to meet client needs.
• Monitor market trends and maintain visibility in the community.

Skills

Verbal and written communication skills

Negotiation skills

Creativity in food and beverage/events

Organizational skills

Presentation skills

Professional selling skills

Ability to work independently

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

The Convention Services/Catering Manager is responsible for attainment of assigned catering/food and beverage sales goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Convention Services/Catering Manager will work in conjunction with the Director of Sales or Director of Catering/Convention Services to achieve the hotel’s revenue, meeting planner satisfaction scores, and food and beverage sales goals for one or more assigned properties. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

Qualifications

• High School diploma or equivalent required; previous convention/event and catering sales experience preferred.
• Demonstrate creativity and knowledge of food and beverage/events desired.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
• Experience with professional selling skills desired: opening, probing, supporting, closing.
• Must be proficient in general computer knowledge especially Microsoft Office products.
• Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills.

Job Responsibilities

• Effectively attain assigned meeting planner satisfaction scores, revenue goals, as well as food and beverage sales goals.
• Proactively conduct solicitation calls, conduct tours, and entertain clients specific to needs respective to the assigned property.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Adheres to Aimbridge Hospitality’s established regulations, company standards, catering/meeting standards and related catering sales metrics.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
• Ensure changes are communicated timely to impacted departments/operations leaders.
• Maintain strong visibility in local community and industry organizations, as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
• Attend daily/weekly/monthly meetings and any other functions required by management. Perform any other duties as requested by the General Manager or Director of Sales.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Property Information: Join us at the Millennium Minneapolis as we undergo an exciting transformation to become a Marriott Premium Brand by early 2025! With 321 rooms and a host of amenities, this historic hotel promises an unforgettable experience. Be a part of this remarkable journey!