We are seeking an experienced Director of Case Management to lead case management operations at a 221-bed acute care hospital in Sanford, FL. This leadership opportunity is ideal for an RN or LCSW with a strong background in acute care case management, discharge planning, utilization of clinical resources, and operational performance improvement.
The Director will oversee a team of approximately 13–15 employees, including a Case Management Manager and Lead, and work closely with hospital executive leadership to improve patient outcomes, ensure regulatory compliance, and drive departmental performance.
Key Responsibilities
- Provide strategic and operational leadership for the Case Management department.
- Oversee daily operations, staffing, productivity, performance metrics, and quality initiatives.
- Lead care coordination, discharge planning, and patient transition processes to ensure timely, appropriate care.
- Partner with the CMO, CNO, Medical Director, and senior leadership to achieve clinical and operational goals.
- Evaluate departmental performance, identify opportunities for improvement, and implement sustainable solutions.
- Ensure compliance with hospital policies, regulatory requirements, and case management standards.
- Manage departmental staffing, onboarding, employee development, and performance expectations.
- Build strong interdisciplinary relationships to support patient outcomes and efficient resource utilization.
Required Qualifications
- Minimum 2 years of recent acute care Case Management leadership experience, including experience within the past year – REQUIRED.
- Bachelor's degree – REQUIRED.
- Active Registered Nurse (RN) or Licensed Clinical Social Worker (LCSW) credential.
- Demonstrated experience leading case management operations in an acute care hospital.
- Strong knowledge of discharge planning, care coordination, regulatory compliance, and performance improvement.
- Proven leadership, communication, team-building, and change management skills.
Preferred Qualifications
- Master's degree in Nursing, Healthcare Administration, or Business Administration.
- Registered Nurse (RN) background preferred.
- Experience collaborating with hospital executive leadership and interdisciplinary teams.
Hospital & Department Highlights
- 221 total beds: 199 acute care and 22 rehabilitation beds.
- Approximately 43,139 patients treated annually.
- Oversight of 13–15 employees, with an established Manager and Lead providing departmental support.
- Specialized services include cardiovascular care, open-heart surgery, interventional cardiology, orthopedics, spine care, robotic surgery, and inpatient rehabilitation.
- Direct collaboration with senior hospital leadership.
- Primarily weekday daytime schedule, with occasional on-call responsibilities or extended hours.
Why Consider This Opportunity?
This position offers the opportunity to lead an established case management team, influence hospital-wide patient care coordination, and work directly with executive leadership to improve clinical and operational outcomes.