Director of Business Operations

LeapXpert Limited; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

LeapXpert Limited is seeking a Director of Business Operations to enhance sales processes and team leadership. This role involves optimizing business operations, managing CRM technologies, and contributing to strategic planning in a rapidly growing tech environment. The position offers significant growth opportunities and the chance to impact global business communications.

Benefits

Great flexible healthcare plans

Access to voluntary benefits including FSA/HSA

401k Employer Match

Unlimited PTO

Qualifications

• 5+ years of experience in Business Operations roles.
• Strong analytical skills for data-driven decision-making.
• Experience in hiring, training, and performance management.

Responsibilities

• Develop and refine processes for sales efficiency.
• Oversee CRM systems management.
• Analyze business data to generate actionable insights.

Skills

Sales Process Optimization

Sales Technology Management

Data Analysis

Team Leadership

Cross-Functional Collaboration

Strategic Planning

Education

Bachelor’s degree in business administration or related field

MBA

Tools

CRM systems (HubSpot, Salesforce)

Data analytics tools (Excel, Tableau, Power BI)

Job description

Join LeapXpert: Innovating the Future of Business Communication

At LeapXpert, we're revolutionizing business communication by seamlessly integrating the familiarity of consumer messaging apps with enterprise-grade security and compliance.

As pioneers in responsible business communications, we empower employees and clients to connect through their preferred messaging platforms while upholding the highest standards of governance and security.

Our mission is to transform workplace communication globally.

We've been recognized as a Visionary in Gartner's Magic Quadrant for Digital Communications Governance and Archiving Solutions, raised a $20 million Series B funding round, bringing our total funding to $60 million, and earned the trust of top-tier institutions worldwide, who rely on our platform daily to streamline client communications.

This is just the beginning—we're growing rapidly and we're seeking passionate, talented individuals to join our team.

This is your opportunity to work on impactful projects using cutting-edge technologies alongside driven innovators from around the world.

Apply now to be part of something revolutionary!

Why join us

• Innovative Culture: Work at the cutting edge of business communication technology, with a product that’s changing the way Fortune 500 companies communicate.
• Impactful Work: Your contributions will directly impact how millions of professionals connect and collaborate worldwide.
• Global Team: Be part of a diverse, mission-driven team that values collaboration, innovation, and growth.
• Growth Opportunities: With our rapid expansion, there are plenty of opportunities for professional growth and development.
• Award-Winning Product: Join a company with a track record of success and recognition, including accolades like being named aGartner Cool Vendor.

About the role

· Title: Director of Business Operations

· Function: Sales & Business Development

· Reporting: CBO

· Location: USA

What you’ll do

• Sales Process Optimization: Develop and refine processes to ensure efficiency and adaptability to market demands.
• Sales Technology Management: Oversee CRM systems and BI tools, ensuring effective implementation and business performance.
• Data Analysis and Reporting: Analyze business data to generate actionable insights.
• Team Leadership: Manage and mentor Business Operations teams to scale and optimize performance.
• Cross-Functional Collaboration: Work closely with marketing, finance, and customer success teams to ensure alignment.
• Strategic Planning: Contribute to forecasting, business sales, and resource allocation to drive long-term growth.
  

Required Skills and Qualifications

• 5+ years of experience in Business Operations roles, preferably in a high-growth tech environment or startup.
• Expertise in CRM systems (HubSpot, Salesforce) and data analytics tools (Excel, Tableau, Power BI).
• Strong analytical skills to support data-driven decision-making.
• Experience in hiring, training, and performance management.
• Familiarity with agile methodologies and project management tools.
• Strong communication and interpersonal skills for global cross-functional collaboration.
• Bachelor’s degree in business administration or related field; MBA is a plus.

Preferred Skills and Qualifications

• Experience with AI tools and Business Intelligence (BI) to enhance operational efficiency.
• Ability to work across multiple time zones and manage a global team.
• Experience in a fast-paced SaaS environment, driving operational improvements.

Our Values

· Curiosity: We’re curious and future-focused.

· One Team: We’re one team, in many colors.

· Customer–Driven: We’re obsessed with the customer.

· Integrity: We don’t compromise on the integrity.

· Excellence: We exemplify excellence

What you’ll get

· Great flexible healthcare plans from day one in all US regions

· Access to voluntary benefits including FSA/ HSA

· Supplemental Insurancewith MetLife and Aflac

· 401k Employer Match

· Unlimited PTO in a company that respects your time.

· Collaboration with driven, creative people from around the world

· Opportunity to be at the forefront of tech innovation.

· A fiercely inclusive, unapologetically diverse environment

LeapXpert values diversity and inclusion as critical components of our culture and success. We believe a diverse team with various backgrounds, experiences, and perspectives fosters creativity, innovation, and mutual respect. We are committed to creating a welcoming and supportive environment where everyone can thrive regardless of ethnicity, gender identity, sexual orientation, age, religion, or ability. We actively seek to recruit and retain talent from diverse communities and encourage all qualified candidates to apply. Please submit your resume for consideration.