Director of Banquets

The Sagamore Resort; Bolton Landing (NY); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

The Sagamore Resort seeks a Director of Banquets to lead all aspects of banquets and events planning, presentation, and service. This role focuses on special event planning, cost management, and training aligned with quality and safety standards.

You will oversee banquet operations with F&B leadership, ensuring guest satisfaction, coordinating staffing, scheduling, and payroll activities, and monitoring training and development within the team.

Qualifications

• High School diploma or equivalent is required.
• 2–3 years of management experience in food & beverage.
• Experience with procurement and inventory control systems.
• Must be flexible with scheduling, including nights, weekends and holidays.
• Excellent writing and verbal communication skills.
• Strong attention to detail and time management.

Responsabilités

• Assist the Director of F&B in overseeing daily administration and planning of banquets and events to meet monthly goals.
• Recruit, hire, orient, train, schedule, coach, and evaluate team members; set expectations and provide feedback.

Connaissances

Communication skills

Attention to detail

Time management

Leadership/people management

Scheduling flexibility

Formation

High School diploma or equivalent

Outils

Inventory management system

Procurement processes

Description du poste

Director of Banquets, manages and oversees all aspects of the organization's banquets and events planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Director of Banquets leads the operations of the department in conjunction with and in the absence of the Director of Food and Beverage.

• Assists the Director of F&B in overseeing the daily functions of administration and planning of banquets and events to meet the needs of the resort’s monthly goals.
• Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of team members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions.
• Collaborates with F&B leadership on team development, training and succession planning.
• Leads banquets team in anticipating and attending to guests needs to ensure maximum satisfaction
• Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all banquets and events.
• Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by the team.
• Ensure banquets and events strictly and continuously adhere to all local and national standards of food handling,
• Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities.
• Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved.
• Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets.

Basic Qualifications & Skills:

• High School diploma or equivalent experience
• Minimum of 2-3 years management experience in food & beverage
• Experienced with procurement and inventory control system, process and procedures
• Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed.
• Excellent writing and verbal communication skills
• Strong attention to detail and time management skills.

Desired Qualifications:

• Degree in hospitality, business, or related field
• Experience with overall oversight and coordination of training programs for F&B
• Manager-level certification from nationally accredited food safety training program
• Manager-level certification from nationally accredited alcohol awareness & safety training program
• Effective communication and ability to resolve conflict; Proven teamwork