Director of AV Support

Georgetown University; United States; Hybrid; USD 80,000 - 157,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Tuition Assistance

Work-Life Balance Benefits

Job summary

Georgetown University, based in Washington, D.C., seeks a Director of AV Support to lead the design, implementation, and maintenance of AV across Hilltop and Capitol Campuses. You will manage engineers and technicians, set a strategic plan, and ensure reliable AV for classrooms, meetings, and events.

You will drive leadership, budgeting, and stakeholder collaboration to deliver state-of-the-art AV resources in a blended work environment.

Qualifications

• Bachelor's degree in Engineering, Information Technology, or a related field.
• 7-10 years of experience in audio-visual technology, with at least 3-5 years in a leadership or management role.

Responsibilities

• Lead and mentor a team of AV engineers and technicians.
• Develop and implement a strategic plan for AV technology and services across the Hilltop and Capitol Campuses.
• Oversee the design, installation, and maintenance of AV systems in classrooms, conference rooms, and event spaces.
• Manage the departmental budget and resources for AV engineering services.
• Ensure a high level of service and support for all AV-equipped spaces.
• Collaborate with University stakeholders to identify and meet AV needs.
• Collaborate with Facilities Project Management on construction-related projects to ensure AV requirements are met.
• Stay current with emerging AV technologies and recommend adoption.

Skills

AV technologies

Video conferencing

Control systems

AV over IP

Leadership

Budget management

Education

Bachelor's degree in Engineering/IT or related field

Tools

Crestron

AMX

Extron

Q-Sys

Networking

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Job Overview

The Director of AV Support, University Information Services - Georgetown University, provides leadership and oversight for the design, implementation, and maintenance of all audio-visual technologies across the Hilltop and Capitol Campuses, comprising over 500 classrooms, large event spaces, and conference rooms. This position manages a team of engineers and technicians responsible for ensuring the reliability and effectiveness of AV systems in classrooms, conference rooms, and event spaces. The Director will develop and execute a strategic vision for AV services that aligns with the University's academic and administrative goals, ensuring that faculty, students, and staff have access to state-of-the-art, dependable audiovisual resources. Managing the departmental budget and resources for AV engineering services.

We’re a leading research university with a heart. Founded in the decade that the U.S. Constitution was signed, we’re the nation’s oldest Catholic and Jesuit university. Today we’re a forward-looking, diverse community devoted to social justice, restless inquiry and respect for each person’s individual needs and talents. Grounded in our Jesuit, Catholic identity, the Spirit of Georgetown undergirds everything we do. Watch this video to learn more. Learn how HR CARES for faculty and staff, nurturing an environment of mutual respect where imaginations flourish and ideas are realized to positively impact the world.

Additional duties

• Leading and mentoring a team of AV engineers and technicians.
• Developing and implementing a strategic plan for AV technology and services across the Hilltop and Capitol Campuses.
• Overseeing the design, installation, and maintenance of AV systems in classrooms, conference rooms, and event spaces.
• Managing the departmental budget and resources for AV engineering services.
• Ensuring a high level of service and support for all AV-equipped spaces.
• Collaborating with University stakeholders to identify and meet their audio-visual needs.
• Collaborating with Facilities Project Management on construction-related projects to ensure AV requirements are met.
• Staying current with emerging AV technologies and recommending their adoption.

Work Interactions

This position will report to the Assistant Vice President of Classroom & Shared Space Support. The Director of AV Support plays a crucial role in advancing the University's academic mission by providing reliable, effective audiovisual technologies for teaching, learning, and collaboration. This role will work closely with other leaders within University Information Services and with partners across various academic and administrative departments. The Director will have several direct reports, including AV engineers and technicians, and will be responsible for fostering a collaborative and high-performing team environment.

Requirements and Qualifications

• Bachelor's degree in Engineering, Information Technology, or a related field.
• 7-10 years of experience in audio-visual technology, with at least 3-5 years in a leadership or management role.

Technical Skills

• Strong knowledge of emerging AV technologies, including video conferencing, lecture capture, and collaboration platforms such as Zoom Rooms.
• Proficiency with standard AV control systems (e.g., Crestron, AMX, Extron) and modern platforms such as Q-Sys.
• Robust background in networking and AV over IP (AVoIP) architecture.

Leadership and Management

• Excellent leadership, communication, and project management skills.
• Proven ability to manage departmental budgets and lead teams of technical professionals.

Preferred Qualifications

• Master’s degree in a relevant field.
• Relevant industry certifications (e.g., CTS, CTS-D, or CTS-I).

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range

Pay Range: The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $80,429.00 - $157,238.93 Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

EEO Statement

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits

Benefits: Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

Additional Resources

Need Assistance: If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at [phone] or [e-mail].