Director of AV Support

Georgetown University; Washington (District of Columbia); Hybrid; USD 80,000 - 157,000; Full time

Job summary

Georgetown University is seeking a Director of AV Support to lead the design, implementation, and operation of audiovisual systems across the Hilltop and Capitol Campuses. You will manage a team of AV engineers and technicians, shaping a strategic plan for AV services that aligns with the university’s goals and supports teaching, learning, and events.

The role requires a Bachelor's degree (Master’s preferred) with 7–10 years in AV technology and 3–5 years in leadership.

Qualifications

• Bachelor’s degree in engineering, IT or related field required.
• 7–10 years in AV technology with 3–5 years in a leadership role.
• Experience designing, installing and maintaining complex AV systems.
• Experience in higher education or corporate environments is preferred.

Responsibilities

• Lead and mentor AV engineers and technicians.
• Develop a strategic plan for AV technology across campuses.
• Oversee design, installation and maintenance of AV in classrooms and spaces.
• Manage departmental budget and resources for AV services.
• Collaborate with stakeholders to meet AV needs and stay current with tech.

Skills

Leadership

Project management

Communication

AV technology

AV over IP

Education

Bachelor's degree in Engineering/IT or related field

Master’s degree

Tools

Crestron

AMX

Extron

Q-Sys

Zoom Rooms

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.RequirementsJob OverviewThe Director of AV Support, University Information Services - Georgetown University, provides leadership and oversight for the design, implementation, and maintenance of all audio-visual technologies across the Hilltop and Capitol Campuses, comprising over 500 classrooms, large event spaces, and conference rooms. This position manages a team of engineers and technicians responsible for ensuring the reliability and effectiveness of AV systems in classrooms, conference rooms, and event spaces. The Director will develop and execute a strategic vision for AV services that aligns with the University's academic and administrative goals, ensuring that faculty, students, and staff have access to state-of-the-art, dependable audiovisual resources.Additional duties include, but are not limited to:Leading and mentoring a team of AV engineers and technicians.Developing and implementing a strategic plan for AV technology and services across the Hilltop and Capitol Campuses.Overseeing the design, installation, and maintenance of AV systems in classrooms, conference rooms, and event spaces.Managing the departmental budget and resources for AV engineering services.Ensuring a high level of service and support for all AV-equipped spaces.Collaborating with University stakeholders to identify and meet their audio-visual needs.Collaborating with Facilities Project Management on construction-related projects to ensure AV requirements are met.Staying current with emerging AV technologies and recommending their adoption.Work InteractionsThis position will report to the Assistant Vice President of Classroom & Shared Space Support. The Director of AV Support plays a crucial role in advancing the University's academic mission by providing reliable, effective audiovisual technologies for teaching, learning, and collaboration. This role will work closely with other leaders within University Information Services and with partners across various academic and administrative departments. The Director will have several direct reports, including AV engineers and technicians, and will be responsible for fostering a collaborative and high-performing team environment.Requirements and QualificationsEducation and ExperienceBachelor's degree in Engineering, Information Technology, or a related field.7–10 years of experience in audio-visual technology, with at least 3–5 years in a leadership or management role.Demonstrated experience designing, installing, and maintaining complex AV systems in higher education or corporate environmentsTechnical SkillsStrong knowledge of emerging AV technologies, including video conferencing, lecture capture, and collaboration platforms such as Zoom Rooms.Proficiency with standard AV control systems (e.g., Crestron, AMX, Extron) and modern platforms such as Q-Sys.Robust background in networking and AV over IP (AVoIP) architecture.Leadership and ManagementExcellent leadership, communication, and project management skills.Proven ability to manage departmental budgets and lead teams of technical professionals.Preferred QualificationsMaster’s degree in a relevant field.Relevant industry certifications (e.g., CTS, CTS-D, or CTS-I).Work Mode DesignationThis position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.Pay Range:The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:$80,429.00 - $157,238.93Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.Current Georgetown Employees:If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.Submission Guidelines:Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.Need Assistance:If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at [phone] or [e-mail] some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.EEO Statement:GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.Benefits:Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.