Director of Aquatics & Operations

Automatic Data Processing, Inc.; Green Bay (WI); On-site; USD 55,000 - 85,000; Full time

Job summary

Automatic Data Processing, Inc. seeks a Manager of Aquatics to lead aquatic operations, manage staff, and oversee the department budget.

The role includes developing strategic plans aligned with the agency’s mission, ensuring safe pool operations, and driving revenue growth through new programs and partnerships. The candidate will supervise instructors and lifeguards, maintain scheduling and class offerings, support marketing efforts, and ensure exceptional customer service while upholding

Qualifications

• Bachelor’s degree in physical education, adaptive physical education, or related degree preferred.
• 2-5 years previous experience in an aquatics environment, including instructor and supervisory experience, required.
• Certifications required upon hire or to be obtained within a negotiated period of time after hire: lifeguard certification, water safety instructor certification, CPR, First Aid, AED, Certified Pool Operator, etc.
• Knowledge of fitness programs and safe exercise techniques with an emphasis on aquatics exercise.
• Results oriented with a positive outlook and commitment to quality.
• Strong interpersonal skills with the ability to establish relationships with customers, community groups, partners, etc.
• Ability to be flexible with own schedule to provide for the ability to monitor the full range of services and staff performance.
• Excellent verbal and written communication skills.
• Strong time management skills with the ability to multitask, be flexible, and work as a team.
• Proven leadership skills to lead a cohesive, flexible and responsive team.
• Proficient working knowledge of Microsoft Office including Word and Excel.
• Demonstrated organizational skills and attention to detail.

Responsibilities

• Service and Operations Management.
• Coordinate and oversee day-to-day operations of swim/exercise services to include scheduling/coverage, staffing, registration, and general pool operations.
• Responsible for the safe operations of the aquatics area including state/local standards, pool operations, locker rooms, safety, and staff training requirements.
• Develop and monitor a flexible service and class schedule that maintains programming at a financially sustainable level.
• Responsible for filling in for any Aquatic staff duties when needed.
• Make decisions involving pool closure if situation arises.
• Able to deal with patrons in a professional and friendly manner.
• Ensure program/class continuity during shifts, including teaching if a substitute cannot be found.
• Pool sanitation responsibilities.
• Service/Business Development and marketing ideas for Aquatics; build referral and business activity.
• Establish relationships with community organizations and groups to expand revenue streams.
• Development and implementation of new programs and initiatives to expand revenue.
• Lead a variety of classes and individuals in exercise/swim classes, and assist instructors as needed.
• Safety responsibility for participants; lifeguards and instructors must maintain current certifications.
• Attend training workshops and staff meetings; set up and store equipment as needed.
• Provide leadership to Aquatics staff, including hiring, training, performance feedback, scheduling, and cross-training.

Skills

Leadership

Communication

Interpersonal skills

Time management

Customer service

Education

Bachelor's degree in physical education or related field

Tools

Microsoft Office (Word, Excel)

Job description

Automatic Data Processing, Inc. seeks a Manager of Aquatics to lead aquatic operations, manage staff, and oversee the department budget.

The role includes developing strategic plans aligned with the agency’s mission, ensuring safe pool operations, and driving revenue growth through new programs and partnerships. The candidate will supervise instructors and lifeguards, maintain scheduling and class offerings, support marketing efforts, and ensure exceptional customer service while upholding