Director of Analytics & AI-Driven Data Products

Harnham; United States; On-site; USD 180,000 - 230,000; Full time

Job summary

Harnham seeks a Director of Analytics to lead an internal analytics organization and customer-facing data products within a fast-growing B2B travel SaaS setting.

You will partner with Product, Engineering, Finance, Sales, GTM, and Operations to define analytics strategy, drive AI-enabled initiatives, and deliver scalable reporting and semantic data models across the business.

Qualifications

• 10+ years in software/data analytics related fields with leadership experience.
• Proven ability to lead large analytics teams and deliver customer-facing data products.
• Strong foundation in data modeling, semantic layers, and governance.

Responsibilities

• Lead, develop, and scale a 10+ person analytics team
• Own analytics strategy, roadmap, and delivery across internal and customer-facing use cases
• Partner with Product, Engineering, Finance, Sales, GTM, and Operations leaders
• Lead customer-facing reporting and embedded analytics products
• Define standards for data modeling, semantic layers, SQL, testing, documentation, and governance
• Drive the roadmap for self-service, conversational, and AI-enabled analytics
• Participate in technical discovery, architecture reviews, and key technical decisions
• Remain hands-on enough to work in Snowflake, understand Looker models, and guide technical direction

Skills

Analytics leadership

Data strategy

SQL

Looker/LookML

Data modeling

Stakeholder management

SDLC understanding

Customer-facing analytics

Tools

Snowflake

Looker

LookML

Fivetran

Airflow

Informatica

Job description

Candidates must work primarily Eastern Time hours.

Leads an analytics organization of 10+ people.

ROLE OVERVIEW

A B2B travel SaaS company is hiring a Director of Analytics to lead internal analytics and customer-facing data products.

This person will support Sales, GTM, Transactions, Operations, Call Center, and FP&A. They will also own customer reporting products focused on travel spend, sustainability, policy compliance, and program performance.

The company is investing in AI-powered, natural-language, and conversational analytics. This leader will help build the semantic models, data products, and analytics foundation required to support those experiences.

RESPONSIBILITIES

- Lead, develop, and scale a 10+ person analytics team

- Own analytics strategy, roadmap, and delivery across internal and customer-facing use cases

- Partner with Product, Engineering, Finance, Sales, GTM, and Operations leaders

- Lead customer-facing reporting and embedded analytics products

- Define standards for data modeling, semantic layers, SQL, testing, documentation, and governance

- Drive the roadmap for self-service, conversational, and AI-enabled analytics

- Participate in technical discovery, architecture reviews, and key technical decisions

- Remain hands-on enough to work in Snowflake, understand Looker models, and guide technical direction

REQUIREMENTS

- 10+ years of experience in software engineering, data engineering, analytics engineering, BI, or a related field

- 5+ years of leadership experience, including management of teams with 10+ people

- Strong engineering or analytics-engineering foundation. Pure BI backgrounds are unlikely to be a fit

- Extensive Looker and LookML experience

- Strong Snowflake and advanced SQL skills

- Expertise in data modeling, semantic layers, governed metrics, and modern analytics engineering

- Experience delivering customer-facing or embedded analytics products

- Strong understanding of the SDLC and working with Product and Engineering teams

NICE TO HAVES

- Experience with AI-powered analytics, natural-language query, conversational analytics, or LLM-driven workflows

- Experience with Power BI, Tableau, Fivetran, Airflow, Informatica, React, or Vue.js

- Travel technology, corporate travel, expense management, spend analytics, sustainability, or compliance-reporting experience