Director of AI Training & Enterprise Upskilling

Omnicom; Jersey City (NJ); Hybrid; USD 150,000 - 160,000; Full time

Benefits offered by this job

In-office 3 days/week

Job summary

Omnicom seeks a Director of AI Training & Development to design, orchestrate, and scale enterprise-wide upskilling across its global agencies. You will lead with a strong focus on adoption of generative AI tools, and develop curricula that translate complex technology into actionable workflows.

The role requires 10+ years in instructional design or related leadership in media/advertising, with proven cross-functional influence, executive communication, and hands-on AI experience.

Qualifications

• 10+ years in instructional design, talent enablement, learning & development, or senior agency operations within media, marketing, or ad tech networks.
• 2+ years hands-on experience architecting workflows using generative and agentic AI tools (prompting structures, custom GPTs, automated workflows).
• Strong ability to translate complex technical concepts into accessible, engaging curricula.
• Excellent presentation and visual communication skills with a track record of interactive learning modules and digital training collateral.
• Strong organizational and leadership skills, able to mobilize cross-functional teams without direct reporting authority.

Responsibilities

• Own and achieve core training KPIs including employee reach, session delivery, and platform adoption across network businesses.
• Serve as premier AI advisory resource for business unit leaders and enterprise client-service teams.
• Collect training feedback and funnel insights to Product and Engineering for roadmap planning and feature releases.
• Establish UAT strategy and quality gates for training programs and ensure brand consistency.
• Synchronize AI narratives and use cases in coordination with product training teams.
• Design, build, and distribute interactive training materials with hands-on, simulated experiences for varied technical levels.
• Iterate curricula to reflect changes in internal tooling and external model partnerships.
• Present clearly to executives, managing risks, adoption barriers, and training escalations.

Skills

Instructional design

Talent enablement

Learning & development

Agency operations

Generative AI

Prompting strategies

Tools

Custom GPTs

Automated workflows

Job description

Omnicom seeks a Director of AI Training & Development to design, orchestrate, and scale enterprise-wide upskilling across its global agencies. You will lead with a strong focus on adoption of generative AI tools, and develop curricula that translate complex technology into actionable workflows.

The role requires 10+ years in instructional design or related leadership in media/advertising, with proven cross-functional influence, executive communication, and hands-on AI experience.