Director of AI Adoption & Enablement

OpenTalent; Chicago (IL); On-site; USD 180,000 - 240,000; Full time

Job summary

OpenTalent is seeking a Director of AI Enablement to lead onboarding, learning, and adoption for the AI Agency Platform. This role focuses on accelerating proficiency, driving platform adoption across internal and client users, and delivering measurable business value.

The director will build a scalable enablement framework, bridge training development with rapid platform evolution, and supervise a network of platform champions to reinforce best practices and continuous learning.

Responsibilities

• Develop deep functional knowledge of the AI Agency platform and client workflows
• Design and own the end-to-end user onboarding experience for internal and external users, from orientation through sustained adoption milestones
• Develop and facilitate live and virtual training sessions, making complex AI and platform concepts easy to understand
• Create materials to support blended training delivery, including facilitator guides, playbooks, job aids, videos, knowledge bases, and eLearning
• Direct the delivery of learning solutions through learning platforms and new channels to improve reach and learner adoption
• Establish KPIs and reporting frameworks to measure onboarding effectiveness, platform adoption, feature utilization, and business impact
• Contribute to communication planning for platform releases, focusing on continuous learning
• Oversee a network of platform champions to accelerate adoption and reinforce best practices
• Establish content governance to keep training materials up-to-date with rapid platform releases
• Identify adoption barriers and training gaps, delivering a prioritized enablement roadmap
• Scale user onboarding and training with personalized, digital learning experiences
• Develop a platform certification approach for internal and client audiences
• Gather user feedback to influence training priorities and platform enhancements
• Model inclusive behaviors and proactively managing bias
• All other duties as assigned

Job description

OpenTalent is seeking a Director of AI Enablement to lead onboarding, learning, and adoption for the AI Agency Platform. This role focuses on accelerating proficiency, driving platform adoption across internal and client users, and delivering measurable business value.

The director will build a scalable enablement framework, bridge training development with rapid platform evolution, and supervise a network of platform champions to reinforce best practices and continuous learning.