Director of Admissions & Community Relations

Castle Healthcare; Anderson (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

Castle Healthcare in Indiana is seeking a Business Development Director to oversee admissions, ensure compliance with policies, and maintain strong relationships with residents, families, and community partners.

The role includes interviewing guardians, coordinating admissions materials, organizing tours and events, maintaining bed census records, and collaborating with nursing staff to smooth the resident intake process.

Qualifications

• Must have a high school diploma or GED.
• Familiarity with Microsoft Office (Outlook, Word, Excel).
• Patience, tact and enthusiasm to work with residents, staff and visitors.

Responsibilities

• Assist in interviewing residents/guardians and obtaining required admission information and signatures.
• Assist in the resident admission orientation program according to policies and procedures.
• Admit and prepare identification records for residents per policies and procedures.
• Admit, transfer, and discharge residents in accordance with policies and procedures.
• Provide residents with admission information packets and related documents.
• Maintain accurate records of bed availability and census.
• Abstract information from records as required for insurance purposes.
• Notify nursing when residents arrive to ensure escort to rooms.
• Maintain confidentiality of all resident care information, including PHI.
• Develop, schedule and guide tours and liaise with families, residents, and community leaders.
• Plan and implement special events to advance staff, resident and community relations.
• Participate in community service and civic groups to obtain support for the facility.
• Attend workshops and seminars as approved, and perform other duties as assigned.

Skills

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Castle Healthcare in Indiana is seeking a Business Development Director to oversee admissions, ensure compliance with policies, and maintain strong relationships with residents, families, and community partners.

The role includes interviewing guardians, coordinating admissions materials, organizing tours and events, maintaining bed census records, and collaborating with nursing staff to smooth the resident intake process.