Director of Admissions and Marketing

Evergreen Healthcare Group; Hillsboro (OR); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision benefits

Paid time off

Growth opportunities

Job summary

Evergreen Healthcare Group's Hillsboro Health and Rehabilitation in Hillsboro, Oregon seeks an experienced Admission Director to lead the full admissions process, build hospital and referral partnerships, and drive census growth with integrity and empathy.

You will oversee referrals from first contact through move-in, align clinical, financial, and regulatory aspects, and mentor the admissions staff to deliver exceptional customer service and outcomes.

Qualifications

• 3+ years in SNF/rehab admissions or healthcare business development.
• Excellent communication, presentations, and customer service.
• Operates across clinical, financial, and regulatory components of admissions.

Responsibilities

• Lead the full admission process with excellence and accountability.
• Build and maintain partnerships with hospitals, case managers, physicians, and referral sources.
• Manage referral pipelines and conduct onsite/virtual clinical reviews; respond promptly to inquiries.
• Collaborate with nursing, rehab, business office, and leadership for smooth transitions.
• Drive census development while ensuring compliance and ethics.
• Train and mentor admissions staff to deliver high-quality service and conversions.
• Analyze data trends to guide decisions and identify growth opportunities.
• Represent Evergreen Healthcare Group with professionalism and service-first mindset.

Skills

Healthcare admissions

Relationship management

Data-driven decisions

Customer service excellence

Tools

Microsoft Office

PointClickCare (PCC)

NaviHealth & Availity

AIDA / CarePort / WellSky / EPIC portals

Job description

Admission Director

We’re so happy that you’re considering a career with us! Evergreen Healthcare Group stands as an excellent choice for those seeking a fulfilling career. At Evergreen Healthcare Group, we are here to make a meaningful difference.

Job Summary

Hillsboro Health and Rehabilitation in Hillsboro, Oregon is seeking a dynamic and experienced Admission Director. At Hillsboro Health and Rehabilitation, we believe admissions is more than a process—it’s an experience. Our teams are deeply committed to hospitality, service excellence, and a culture where leaders are empowered to elevate both outcomes and morale. You’ll join an organization that values innovation, supports professional growth, and recognizes the pivotal role admissions plays in our success. As the Admission Director, you will be the face of our facility—building relationships, cultivating trust, and ensuring every referral is handled with urgency, accuracy, and heart. Your leadership will guide our admission strategy and refine the resident experience from first contact through move-in.

Key Responsibilities:

• Leads the full admission process with excellence, consistency, and accountability.
• Builds and maintains strong partnerships with hospitals, case managers, physicians, and community referral sources.
• Manages referral pipelines, conducts onsite/virtual clinical reviews, and ensures timely responses to all inquiries.
• Collaborates with nursing, rehab, business office, and leadership teams to ensure smooth transitions and accurate communication.
• Drives census development strategy while maintaining compliance and ethical standards.
• Trains, mentors, and coaches admissions staff to deliver high-quality customer service and consistent conversion performance.
• Analyzes data trends to guide decision-making and identify new growth opportunities.
• Represents Alaska Gardens with professionalism, positivity, and a service-first mindset.

Education/Requirements

A standout Admission Director is someone who thrives in relationship-driven roles and can match urgency with empathy. The ideal candidate is:

• Experienced: 3+ years in SNF/rehab admissions or healthcare business development with strong knowledge of various payers (Medicare, Managed Care, Medicaid).
• Confident & polished: Excels at communication, presentations, and customer service.
• Operationally strong: Understands the clinical, financial, and regulatory components of skilled nursing admissions.
• Tech-savvy: Proficient in Microsoft Office, PointClickCare (PCC), insurance portals (NaviHealth, Availity, UHC, etc.), and hospital referral portals (AIDA, CarePort, WellSky, EPIC).
• Team-focused: Collaborates across departments, builds trust, and elevates organizational culture.
• Metrics-minded: Comfortable with data, conversions, CRM tools, and performance goals.
• Self-driven: Able to prioritize, manage competing demands, and maintain calm and professionalism in a fast-paced environment.

Benefit Highlights:

• Competitive compensation
• Medical, dental, and vision benefits
• Paid time off
• Supportive leadership and room to grow
• An environment where your work truly makes a difference

Hillsboro Health and Rehabilitation

1778 Northeast Cornell Road, Hillsboro, OR 97124, USA

Evergreen Healthcare Group is an Equal Opportunity Employer.

2026 AHCA Bronze Quality Award Recipient

Join a team recognized nationally for its commitment to quality care, leadership development, and continuous improvement.