Director of Accreditation Operations — Hybrid

American Dental Association; Chicago (IL); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Hybrid Work Schedule (2-3 days from or

Paid time off

401(k)

Flexible Spending Account

Life insurance

Pet Insurance

Student Loan Refinance

Volunteer time off

Job summary

The American Dental Association (ADA) in Chicago seeks a Director of CODA Operations to provide leadership and oversight for the Commission’s operational activities. This role ensures governance processes, accreditation compliance, and supporting operations are executed effectively and consistently.

You will oversee meetings, projects, training, complaint management, records retention, and brand stewardship, partnering across the organization to advance CODA's mission while upholding HIPAA and

Qualifications

• 10 years of experience in higher education, healthcare, nonprofit or regulatory organization.
• Demonstrated experience supporting a volunteer governance body and overseeing stakeholder initiatives
• Experience managing complex operational processes, compliance functions, or complaint resolution systems
• Familiarity with accreditation regulations, governance processes, and peer-review processes
• Understanding of document retention, records management, and confidentiality requirements
• Familiarity with HIPAA compliance requirements and privacy practices
• Proficiency in operational planning, process improvement, and project management
• Excellent verbal communication, writing, facilitation, analytical, negotiation, collaboration, prioritization, and presentation skills
• Must be influential, a self-starter, results-focused, and strategic
• Travel 3+ times per year, 1-3 nights per trip, for stakeholder conferences, support CODA meetings, or professional development opportunities
• Position may require before and after-hours work

Responsibilities

• Lead operational activities of CODA and ensure compliance with policies and regulatory standards.
• Oversee meetings, projects, training, complaint management, records retention, and brand stewardship.
• Support CODA's mission through oversight of governance processes and stakeholder initiatives

Skills

Leadership

Communication

Project management

Stakeholder management

Policy compliance

Document retention

HIPAA knowledge

Governance support

Operational planning

Negotiation

Education

Master's degree

Doctoral degree

Job description

The American Dental Association (ADA) in Chicago seeks a Director of CODA Operations to provide leadership and oversight for the Commission’s operational activities. This role ensures governance processes, accreditation compliance, and supporting operations are executed effectively and consistently.

You will oversee meetings, projects, training, complaint management, records retention, and brand stewardship, partnering across the organization to advance CODA's mission while upholding HIPAA and