Director, Accreditation Operations

American Dental Association; Chicago (IL); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Hybrid Work Schedule (2-3 days from or

Paid time off

401(k)

Flexible Spending Account

Life insurance

Pet Insurance

Student Loan Refinance

Volunteer time off

Job summary

The American Dental Association (ADA) in Chicago seeks a Director of CODA Operations to provide leadership and oversight for the Commission’s operational activities. This role ensures governance processes, accreditation compliance, and supporting operations are executed effectively and consistently.

You will oversee meetings, projects, training, complaint management, records retention, and brand stewardship, partnering across the organization to advance CODA's mission while upholding HIPAA and

Qualifications

• 10 years of experience in higher education, healthcare, nonprofit or regulatory organization.
• Demonstrated experience supporting a volunteer governance body and overseeing stakeholder initiatives
• Experience managing complex operational processes, compliance functions, or complaint resolution systems
• Familiarity with accreditation regulations, governance processes, and peer-review processes
• Understanding of document retention, records management, and confidentiality requirements
• Familiarity with HIPAA compliance requirements and privacy practices
• Proficiency in operational planning, process improvement, and project management
• Excellent verbal communication, writing, facilitation, analytical, negotiation, collaboration, prioritization, and presentation skills
• Must be influential, a self-starter, results-focused, and strategic
• Travel 3+ times per year, 1-3 nights per trip, for stakeholder conferences, support CODA meetings, or professional development opportunities
• Position may require before and after-hours work

Responsibilities

• Lead operational activities of CODA and ensure compliance with policies and regulatory standards.
• Oversee meetings, projects, training, complaint management, records retention, and brand stewardship.
• Support CODA's mission through oversight of governance processes and stakeholder initiatives

Skills

Leadership

Communication

Project management

Stakeholder management

Policy compliance

Document retention

HIPAA knowledge

Governance support

Operational planning

Negotiation

Education

Master's degree

Doctoral degree

Job description

life insurance, flexible benefit account, parental leave, paid time off, tuition reimbursement, 401(k)

We are a purpose-driven nonprofit with a dynamic staff culture.

With a meaningful purpose, motivated staff, and excellent benefits, working here will definitely have you smiling! The ADA's headquarters is located in one of Chicago's most iconic buildings, designed by a world-renowned architectural firm, and is close to public transportation. With more than 350 colleagues, the ADA Staff are some of the most talented people in the Chicago, Washington D.C., and Boston area.

We were named a 2024 Best-in-Class Employer By Gallagher and Top Workplace by the Chicago Tribune in 2019 and 2021! Come join our team!

Job Responsibilities:

The Director Commission on Dental Accreditation (CODA) Operations is responsible for providing leadership and oversight for the operational activities of the Commission. This role ensures that Commission functions, governance processes, and supporting operations are executed effectively, consistently, and in compliance with applicable policies, accreditation requirements, and regulatory standards. The Director serves as a key operational leader, supporting CODA's mission through oversight of meetings, projects, training, complaint management, records retention, and brand stewardship.

Must Have:

• 10 years of experience in higher education, healthcare, nonprofit or regulatory organization.
• Demonstrated experience supporting a volunteer governance body and overseeing stakeholder initiatives
• Experience managing complex operational processes, compliance functions, or complaint resolution systems

Familiarity with accreditation regulations, governance processes, and peer-review processes

Understanding of document retention, records management, and confidentiality requirements

Familiarity with HIPAA compliance requirements and privacy practices

Proficiency in operational planning, process improvement, and project management

Excellent verbal communication, writing, facilitation, analytical, negotiation, collaboration, prioritization, and presentation skills

Must be influential, a self-starter, results-focused, and strategic

• Travel 3+ times per year, 1-3 nights per trip, for stakeholder conferences, support CODA meetings, or professional development opportunities
• Position may require before and after-hours work

Nice to Have:

• Master's or Doctoral level degree in in education, health administration, dental
• Knowledge of dentistry, higher education administration, and professional volunteers with advanced education
• Knowledge in change management and transformational and servant leadership

Just a few of the benefits offered to employees:

• Promotes Work/Life Balance
• Hybrid Work Schedule (2-3 days from home)
• Ample Paid time off
• 401(k)
• Flexible Spending Account
• Life insurance
• Pet Insurance
• Student Loan Refinance
• 2 days off to work at a charity event of your choice

The ADA values a variety of backgrounds and experiences and is committed to providing equal employment opportunities to qualified job candidates. The ADA is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment in open positions without regard to race, ethnicity, gender, color, religion, sex, age, marital status, ancestry, citizenship, physical or mental disability, medical condition, veteran status or any other characteristic.

The American Dental Association is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail]

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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