Director of Accounting

Selby Jennings; United States; Remote; USD 95,000 - 125,000; Full time

Job summary

Selby Jennings is seeking an accounting operations leader to oversee the servicing and operations team, ensuring client deliverables are accurate, timely, and aligned with service expectations. The role emphasizes leadership, onboarding, and risk management in a fast-paced, entrepreneurial environment.

The position offers opportunities to mentor staff, drive scalable processes, and collaborate with leadership to implement improvements that maximize efficiency and client satisfaction.

Qualifications

• Strong accounting fundamentals, including bookkeeping, reconciliations, and P&L management.
• Proven leadership experience preferred; strong leadership potential also considered.
• Insurance industry experience preferred.
• Ability to thrive in a fast-paced, entrepreneurial environment.
• Strong technology aptitude and comfort learning new systems and tools.
• Client-facing experience and relationship management skills preferred.

Responsibilities

• Lead and coordinate the servicing and operations team, ensuring client deliverables are completed accurately, on time, and in line with service expectations.
• Monitor active client relationships and projects, proactively identifying risks, concerns, or areas requiring leadership attention.
• Act as the primary escalation point for operational, client-facing, and team-related challenges, helping drive timely resolutions.
• Coach, mentor, and support team members through ongoing feedback, performance discussions, and professional development opportunities.
• Oversee new hire onboarding and training initiatives to ensure a smooth transition and successful integration into the team.
• Collaborate with leadership to evaluate processes, streamline workflows, and implement operational improvements that increase efficiency and scalability.
• Prepare and communicate regular updates on team productivity, client engagement status, resource allocation, and key business trends.
• Maintain and update operational documentation, process guidelines, and escalation tracking to support consistency, compliance, and continuous improvement.

Job description

Company Overview: A high-growth, technology-enabled accounting services organization is seeking accounting professionals to join its team. The company specializes in providing outsourced accounting, bookkeeping, reporting, and operational support solutions within a niche segment of the insurance industry. Backed by a leading investment firm, the organization is building a modern, scalable platform and experiencing significant growth. The environment is entrepreneurial and fast-paced, making it an excellent opportunity for accountants who enjoy improving processes, taking ownership of their work, partnering closely with clients, and developing into leadership roles as the company continues to expand.

Location: Remote

Role Overview:

• Lead and coordinate the servicing and operations team, ensuring client deliverables are completed accurately, on time, and in line with service expectations.
• Monitor active client relationships and projects, proactively identifying risks, concerns, or areas requiring leadership attention.
• Act as the primary escalation point for operational, client-facing, and team-related challenges, helping drive timely resolutions.
• Coach, mentor, and support team members through ongoing feedback, performance discussions, and professional development opportunities.
• Oversee new hire onboarding and training initiatives to ensure a smooth transition and successful integration into the team.
• Collaborate with leadership to evaluate processes, streamline workflows, and implement operational improvements that increase efficiency and scalability.
• Prepare and communicate regular updates on team productivity, client engagement status, resource allocation, and key business trends.
• Maintain and update operational documentation, process guidelines, and escalation tracking to support consistency, compliance, and continuous improvement.

Role Qualifications

• Strong accounting fundamentals, including bookkeeping, reconciliations, and P&L management.
• Proven leadership experience preferred; strong leadership potential also considered.
• Insurance industry experience preferred.
• Ability to thrive in a fast-paced, entrepreneurial environment.
• Strong technology aptitude and comfort learning new systems and tools.
• Client-facing experience and relationship management skills preferred.