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Director of Account Managers

Phigenics

Chicago (IL)

On-site

USD 100,000 - 150,000

Full time

8 days ago

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Job summary

Phigenics is seeking a Director of Account Managers to lead the account management team, driving customer success and revenue growth. This role entails developing key client relationships, ensuring satisfaction, and implementing account strategies in a dynamic environment. Ideal candidates will have extensive experience in business development and exceptional leadership skills.

Qualifications

  • 8+ years of experience in business development or sales, including leadership roles.
  • Exceptional leadership and negotiation abilities.
  • Proficiency in CRM tools like Salesforce.

Responsibilities

  • Lead and mentor the account management team.
  • Develop and execute plans to maximize revenue growth.
  • Oversee key account strategies and client satisfaction.

Skills

Leadership
Negotiation
Relationship-building
Analytical thinking
Strategic thinking
Communication

Education

Bachelor’s degree in STEM, Business, Marketing or related field

Tools

CRM tools
Business development software

Job description

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This range is provided by Phigenics. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $150,000.00/yr

Job Title : Director of Account Managers

Reports To : Sr. Director of Account Management

Position Type : Full-time

Location: Must reside in the following major US cities: Chicago, Pittsburgh, NYC, Boston, or Washington, DC

About Us:

Phigenics provides independent expert guidance and advanced technologies to our clients to improve the efficiency, effectiveness, and overall safety of water systems. Our clients include a diverse mix of industry leaders in healthcare, hospitality, government, higher education, retail, and manufacturing facilities. Phigenics does not sell water treatment chemicals and is not biased toward any treatment technology or supplier.

Position Overview:

The Director of Account Managers will lead our account management team, drive customer success, and maximize expansion sales growth. This role will be responsible for overseeing key client relationships, developing account strategies, and ensuring the team meets and exceeds performance goals.

Key Responsibilities:

  • Lead, mentor, and develop the account management team to drive exceptional client relationships and revenue growth.
  • Oversee key account strategies, ensuring client satisfaction, retention, and expansion opportunities.
  • Develop and execute plans to maximize revenue from existing accounts through upselling and cross-selling initiatives.
  • Establish KPIs for the account management team, monitor performance, and provide insights to leadership.
  • Partner with Enterprise Sales / Business Development, Marketing, and the Operations teams to align account strategies with company objectives.
  • Guide the team in contract negotiations, pricing discussions, and long-term agreements with clients.
  • Represent the voice of the customer internally, driving improvements in service, product offerings, and customer experience.
  • Stay ahead of industry trends and the competitive landscape to refine account strategies andidentify growth opportunities

Qualifications:

  • 8+ years of experience in business development, sales, or strategic partnerships, with at least 3 years in a leadership role.
  • Proven track record of driving revenue growth and closing high-value deals.
  • Experience in technology, healthcare, or water management is highly desirable.
  • Exceptional leadership, negotiation, and relationship-building skills.
  • Strong analytical and strategic thinking abilities.
  • Excellent communication and presentation skills, with the ability to influence C-suite executives and other stakeholders.
  • Proficiency in CRM tools (e.g., Salesforce) and business development software.
  • Bachelor’s degree in STEM, Business, Marketing, or a related field preferred.
  • Willingness to travel as required (up to 25%-50%).
  • Entrepreneurial mindset with a focus on achieving measurable outcomes.

**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alien age or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Seniority level
  • Seniority level
    Director
Employment type
  • Employment type
    Full-time

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