Director of Account Managers

Integratedcooling; Warrenville (IL); On-site; USD 100,000 - 150,000; Full time

Job summary

A leading company in advanced water management technologies seeks a Director of Account Managers to lead their account management team. This role involves driving customer success, overseeing key client relations, and developing strategies to maximize revenue growth. The ideal candidate will have extensive experience in business development and proven leadership capabilities.

Qualifications

• 8+ years in business development or sales experience, with a minimum of 3 years in leadership.
• Proven track record in driving revenue growth and closing high-value deals.
• Experience in technology, healthcare, or water management preferred.

Responsibilities

• Lead and mentor the account management team to drive client relationships.
• Oversee account strategies, ensuring satisfaction and revenue growth.
• Guide contract negotiations and represent the voice of the customer internally.

Skills

Leadership

Negotiation

Relationship-Building

Analytical Thinking

Strategic Thinking

Communication

CRM Proficiency

Education

Bachelor’s degree in STEM, Business, or Marketing

Tools

CRM tools (Salesforce)

Job description

Job Title: Director of Account ManagersReports To: Sr. Director of Account ManagementPosition Type: Full-time

Location: Must reside in the following major US cities: Chicago, Pittsburgh, NYC, Boston, or Washington, DC

About Us:

Phigenics provides independent expert guidance and advanced technologies to our clients to improve the efficiency, effectiveness, and overall safety of water systems. Our clients include a diverse mix of industry leaders in healthcare, hospitality, government, higher education, retail, and manufacturing facilities. Phigenics does not sell water treatment chemicals and is not biased toward any treatment technology or supplier.

Position Overview:

The Director of Account Managers will lead our account management team, drive customer success, and maximize expansion sales growth. This role will be responsible for overseeing key client relationships, developing account strategies, and ensuring the team meets and exceeds performance goals.

Key Responsibilities:

• Lead, mentor, and develop the account management team to drive exceptional client relationships and revenue growth.

• Oversee key account strategies, ensuring client satisfaction, retention, and expansion opportunities.

• Develop and execute plans to maximize revenue from existing accounts through upselling and cross-selling initiatives.

• Establish KPIs for the account management team, monitor performance, and provide insights to leadership.

• Partner with Enterprise Sales / Business Development, Marketing, and the Operations teams to align account strategies with company objectives.

• Guide the team in contract negotiations, pricing discussions, and long-term agreements with clients.

• Represent the voice of the customer internally, driving improvements in service, product offerings, and customer experience.

• Stay ahead of industry trends and the competitive landscape to refine account strategies andidentify growth opportunities

Qualifications:

• 8+ years of experience in business development, sales, or strategic partnerships, with at least 3 years in a leadership role.

• Proven track record of driving revenue growth and closing high-value deals.

• Experience in technology, healthcare, or water management is highly desirable.

• Exceptional leadership, negotiation, and relationship-building skills.

• Strong analytical and strategic thinking abilities.

• Excellent communication and presentation skills, with the ability to influence C-suite executives and other stakeholders.

• Proficiency in CRM tools (e.g., Salesforce) and business development software.

• Bachelor’s degree in STEM, Business, Marketing, or a related field preferred.

• Willingness to travel as required (up to 25%-50%).

• Entrepreneurial mindset with a focus on achieving measurable outcomes.
  

**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alien age or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.